“I connected jbl 9.1 soundbar with my tv through hdmi arc and playing atoms content through Netflix but on soundbar it’s showing Dolby surround not atoms. How to get atoms ??”
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Are you streaming Netflix through the smart TV app or through a device like xbox/playstation connected directly to the soundbar? It will only support Atmos through a device connected to the soundbar that supports Atmos. The TV app does not support Atmos.
Sorry, there was a problem. Please try again later.Your TV has to have an eARC HDMI port for Atmos or DTS:X formats to be passed. So, an HDMI 2.1 port. Without that you won't get Atmos from a TV. If you have a steaming device you can connect to the HDMI port on the soundbar, you'll get Atmos through it.
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Sorry, there was a problem. Please try again later.We'd like to work with you directly and know more information about your set up. Please reach out to our Customer Support on our JBL website.
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