“My soundbar that I received for Christmas keeps losing its Bluetooth connection. Do you have any suggestions to solve this problem?”

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• Same problem persisted with our sound bar, ended up returning it after 3 days of dropped signals and a lot of frustration.

  Answered by Nedgie 1 year ago

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• DONT ISE BT! If you have to…. Get faster service, better phone, make sure no interference

  Answered by LGx2 1 year ago

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• We're here to help with your JBL Bar 500. Please follow these troubleshooting steps that might help fix the issue with your unit. Avoid sources of interference – try in a different location. Turn off other radios on the Source Device (Wi-Fi, NFC, GPS, etc.). Make sure there is a clear line of sight between the Source Device and the Product. Test with an alternative Source Device. If the issue continues, we'd like to work with you directly, please contact JBL Customer Support via our official website or toll-free hotline at (877) 871-6755 Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).

  Answered by JBL Support 2 years ago

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• You are the victim of JBL's defective products. You will need to buy another brand if you want a soundbar that works consistently.

  Answered by WilliamW 1 year ago

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