“My soundbar that I received for Christmas keeps losing its Bluetooth connection. Do you have any suggestions to solve this problem?”
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1-4 of 4 Answers
Same problem persisted with our sound bar, ended up returning it after 3 days of dropped signals and a lot of frustration.
Sorry, there was a problem. Please try again later.DONT ISE BT! If you have to…. Get faster service, better phone, make sure no interference
Sorry, there was a problem. Please try again later.We're here to help with your JBL Bar 500. Please follow these troubleshooting steps that might help fix the issue with your unit. Avoid sources of interference – try in a different location. Turn off other radios on the Source Device (Wi-Fi, NFC, GPS, etc.). Make sure there is a clear line of sight between the Source Device and the Product. Test with an alternative Source Device. If the issue continues, we'd like to work with you directly, please contact JBL Customer Support via our official website or toll-free hotline at (877) 871-6755 Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Sorry, there was a problem. Please try again later.You are the victim of JBL's defective products. You will need to buy another brand if you want a soundbar that works consistently.
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