“my jbl charge 4 turning off when i push volume down button”
Answer This Question
1-1 of 1 Answer
Lots of people with the Charge 4 including myself have the same problem. I even took mine into an authorized repair centre - Microland in Markham Ontario. After 3 weeks they returned the speaker stating not repairable as it required a main circuit board and JBL said the part is not available. Nice customer service. I've only had my Charge 4 for over two years and of course out of warranty. It also randomly keeps turning on without touching any buttons. I tried a factory reset to no avail. JBL should have had a recall on this defective product. I've been getting the runaround since May 2024 after contacting head office in USA. They sent me to Canadian JBL who referred me to Microland. What a joke. I will never buy a JBL product again. Should consider a class action to get some results from Harman Kardon who owns JBL.
Sorry, there was a problem. Please try again later.