“How close does the subwoofer have to be to the soundbar? I have them spaced apart by about 10 feet and I have been having some connectivity issues where the subwoofer cuts out.”
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Thank you for sharing your experience with our JBL Cinema SB570. Connectivity between subwoofer and soundbar performs well within a 30-foot range, but walls, obstacles, and other wireless devices can impede this. If you experience dropouts within 10 feet, there may be interference. To resolve the issue, ensure it is within 10 feet of your device with a clear line of sight (no obstacles). We can also initiate a reset procedure. Ensure the soundbar is powered on, then press and hold the Power and Source buttons on the soundbar at the same time for more than 10 seconds. An amber/orange light will show to determine that the reset is complete. Please contact our customer support for further assistance.
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