Questions & Answers

Q: QuestionDoes this product have noise cancelling?

• A:Answer Yes, the JBL Endurance Race 2 earbuds have Active Noise Cancelling to filter out distracting noise.

Q: QuestionWhat is the total battery life of these earbuds with the charging case?

• A:Answer These earbuds offer 12 hours of playtime on a single charge, and the charging case provides an additional 36 hours, for a total of 48 hours of battery life.

Q: QuestionHow long does it take to fully charge the JBL Endurance Race 2 earbuds?

• A:Answer It takes 2 hours to fully charge the earbuds.

Q: QuestionWhat is the water resistance rating of these earbuds?

• A:Answer The JBL Endurance Race 2 earbuds have an IP68 rating, meaning they are fully waterproof and dustproof.

Q: QuestionWhat is the IP rating for water and dust resistance?

• A:Answer The earbuds have an IP68 rating, meaning they are fully dustproof and waterproof. The charging case is IPX2 water-resistant.

Q: QuestionWhat size driver do these earbuds use?

• A:Answer The JBL Endurance Race 2 earbuds use 6.8mm dynamic drivers.

Q: QuestionCan I connect these earbuds to multiple devices at the same time?

• A:Answer Yes, the JBL Endurance Race 2 supports multi-point connection, allowing you to pair them with two Bluetooth devices simultaneously and switch between them seamlessly.

Q: QuestionDoes the JBL Endurance Race 2 have noise cancelling?

• A:Answer Yes, the JBL Endurance Race 2 earbuds have Active Noise Cancelling with Smart Ambient technology.

Q: QuestionHow does the Sports Mode feature work?

• A:Answer The Sports Mode allows you to customize the earbuds' settings (ANC, Ambient Aware, and EQ) to match the intensity of your workout. You can choose from six default Sports Modes or create your own custom settings using the JBL Headphones app.

Q: QuestionHow does the Sports Mode work on these earbuds?

• A:Answer You can use the JBL Headphones app to adjust the Sports Mode settings, choosing from six default settings or customizing your own to match the intensity of your workout. This allows you to control ANC, Ambient Aware, and EQ.

Q: QuestionCan I use these earbuds with multiple devices at the same time?

• A:Answer Yes, the Endurance Race 2 supports multi-point connection, allowing you to pair them with two Bluetooth devices and switch between them seamlessly.

Q: QuestionWhat is the JBL Pure Bass sound?

• A:Answer JBL Pure Bass sound is delivered by powerful 6.8mm dynamic drivers in the earbuds.

Q: QuestionHow long does it take to fully charge the earbuds?

• A:Answer It takes 2 hours to fully charge the JBL Endurance Race 2 earbuds.

Q: QuestionCan you swim with the earbuds in

Asked 9 months ago by Jake.

• A:Answer Thank you for your inquiry. Our JBL Endurance Race 2 has a top-tier IP68 rating, which means it is fully protected from damage by dust, sweat, and even submersion in water. However, they are not designed for swimming. The reason for this is a limitation of all Bluetooth technology: Bluetooth signals cannot travel reliably through water. When the earbuds are submerged, the connection to your device (like a phone) will be interrupted, and the audio will constantly cut out. So, while the earbuds won't be damaged by the water, you won't get a stable listening experience. They are perfect for intense, sweaty workouts or running in the rain, but not for use while swimming.

  Answered 9 months ago by JBL Support

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow well do they work with people with small ear canals?

Asked 9 months ago by lfcohea.

• A:Answer Thanks for your inquiry. Our JBL Endurance Race 2 comes with 3 sizes of ear tips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal.

  Answered 9 months ago by JBL Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I know when the case is charged. When I plug it in it blinks white several times then the light turns off. I tried them on after charging them overnight before first use and the app said ear buds were at 80% charged.

Asked 1 year ago by Mommy2.

• A:Answer Thanks for your inquiry, the charging case for your JBL Endurance race 2 should emit a blinking light when charging once it's fully charged. The charging case no longer emits any lights. If it's not charging properly your charging cable or charging block may not be powerful enough, we recommend trying different charging cable and block. If this does not resolve the issue, please contact our customer support.

  Answered 1 year ago by JBL Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questiondose the case charge wireless

Asked 2 weeks ago by john.

• A:Answer No

  Answered 3 days ago by TonyaN

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these take calls and the caller can hear you without alot of background noise? I work in a warehouse

Asked 2 months ago by Anonymous.

• A:Answer YES

  Answered 1 month ago by LuiscarlosRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan theses be used individually?

Asked 6 months ago by PaulP29687.

This question was asked about the related product: JBL - Endurance Race 2 Waterproof True Wireless Sport Earbuds - 2025 - Blue

• A:Answer yes, just put the one you're not using in the case

  Answered 3 months ago by AlexV

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)