“Used the Endurance Sprint model with my laptop only for zoom and skype meetings, online trainings and classes. After 5 minutes it powers off even though the session is still going on. Why and how can this be fixed?”
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Unfortunately, most of our headphones do not support Skype, or other similar services. We don't mention Skype support anywhere in the manuals or tech sheets, and therefore we do not support it, and any malfunction is a consequence of this type of use not being supported. If the product/headphones supports the Bluetooth Profile HSP, most likely Skype or other VoiP programs will work. We can however never guarantee this. For more information, please review this support link article: https://bit.ly/2xHKO5a
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