Questions & Answers

Q: QuestionMy JBL flip 5 has shut itself off a few times now while in use and while I was actively listening to it… not sure why … it’s not in times of non-use or low battery so it is not like a standby auto-off type of thing … it does not seem right. Suggestions?

Asked 2 years ago by JMo.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Hi, I am sorry to hear you are experiencing issues with your JBL FLIP5, please contact our technical support line for troubleshooting assistance or to help you determine your warranty options.

  Answered 2 years ago by JBL Support

  
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Q: Questionplease tell me where is this item available

Asked 2 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer This was last years model so they may not be available any longer. They have moved to the Flip 6 now.

  Answered 2 years ago by JimHVerified Purchase

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Q: QuestionCan i make a phone call using I PHone 8 and put it on JBL speaker? if so, how? i have tried and cannot do it.

Asked 2 years ago by Mike.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer No, unfortunately the JBL FLIP 5 doesn't have a built-in mic, you won't be able to make or receive phone calls with it.

  Answered 2 years ago by JBL Support

  
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Q: QuestionWhat can I do to restore a depleted battery.

Asked 2 years ago by Sandy.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Try to leave it plugged in for a couple of hours using a new charging cable and new AC adaptor.

  Answered 2 years ago by JBL Support

  
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Q: QuestionDoes JBL make a bluetooth subwoofer to connect with the flip 5?

Asked 2 years ago by WPP.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer does jbl make a blutooth subwoofer for flip 5 ?

  Answered 10 months ago by Anonymous

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Q: QuestionDoes a charge cord come with this

Asked 2 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Yes, our JBL Flip 5 includes a Type C USB charging cable in the box.

  Answered 2 years ago by JBL Support

  
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Q: QuestionI have a JBL FLIP4 & a FLIP5. Since they can’t be paired can I trade in the FLIP4 for my newly purchased FLIP5?

Asked 2 years ago by Catnip63.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Just keep it for souvenirs of your collection.

  Answered 2 years ago by TanduyN

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Q: QuestionCan I increase the signal to my jbl flip 5 ? I am trying to increase volume of speaker. In a safe manor

Asked 2 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Forest Green

• A:Answer If you are trying to increase your volume and you have an android, try turning on "Developer Options". Here you can disable the "Absolute Volume" which dramatically increases the volume on the phone speakers along with your devices and car speakers.

  Answered 2 years ago by KDK1122

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Q: QuestionWhat is the watt output

Asked 2 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer 20 watts

  Answered 2 years ago by Dummyang

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Q: QuestionHow loud is it

Asked 2 years ago by Bob.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Just loud enough, might need a little more bass and more clear.

  Answered 2 years ago by JoanVerified Purchase

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Q: QuestionDoes it have a USB port for playing MP3s from a USB flash drive?

Asked 2 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Our JBL Flip 5 only functions as a portable Bluetooth Speaker. It does not have a USB port for playing music from a thumbdrive.

  Answered 2 years ago by JBL Support

  
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Q: QuestionIs the JPL Flip5 Bluetooth Speaker Waterproof

Asked 3 years ago by Rosie.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Our JBL Flip 5 has an IPX7 rating. This feature means that the unit is waterproof and dustproof. It can withstand being submerged into water for a depth of 1 meter up to 30 minutes. Please make sure that the speaker is dry or free from moisture before charging.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWill pair with a echo dot

Asked 3 years ago by Iroz.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Our JBL Flip 5 has Bluetooth capability that you can use to pair it with mobile phones, tablets, and laptops. If your Echo Device support BT connectivity with Bluetooth speakers, then it should work with our JBL Flip 5.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWill flip phone pair with a Samsung TV with an optical bluetooth audio output?

Asked 3 years ago by TB.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer Our JBL Flip 5 can only connect to a source device via Bluetooth connection. You may encounter audio-video delays when you're using it to connect with your TV via Bluetooth since these headphones don't have apt-X HD low latency codes, which are being used for Bluetooth connectivity with TV.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan the jbl flip 5 connect with flare2 speaker

Asked 3 years ago by Mike.

• A:Answer Our Flip 5 is not compatible with the Soundcore Flare 2 because they are different brands and use different technologies to connect with other speakers. The JBL Flip 5 uses the Partyboost feature to connect with other Partyboost enabled speakers.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWhat's the dimensions of the white flip five portable speaker?

Asked 3 years ago by Tina.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer Our JBL Flip 5 has the following dimensions: (W x D x H): 181 x 69 x 74mm

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan I replace the battery when it fails?

Asked 3 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Thanks for inquiry. Please note that we don't advise taking the unit apart to replace the battery, as this voids the warranty on your product. You may try to have this checked with our authorized service centers to have the battery replaced.

  Answered 3 years ago by JBL Support

  
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Q: Questionwill this speaker pair with a insignia bluetooth turntable model ns-btst21?

Asked 3 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Our JBL Flip 5 can connect to any Bluetooth-enabled device. It should be able to connect to the speaker if your turntable's Bluetooth feature can transmit audio signals.

  Answered 3 years ago by JBL Support

  
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Q: QuestionIs this magnetic? My husband is a mechanic and runs equipment so I am looking for a speaker that will attach to the equipment.

Asked 3 years ago by magnetic.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Black

• A:Answer Our JBL Flip 5 doesn't have a magnet to have it attached to surfaces. You may check custom mounts from third-party sellers for your JBL Flip 5.

  Answered 3 years ago by JBL Support

  
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