“The mic stopped working after 4 months. Is there some sort of mute feature or a reason this would happen?”

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• Resetting the device might help fix this issue.

  Answered by Itsme 5 years ago

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• Please try to connect the headphones with a different device. If you need help, please reach out to our Customer Support so we could try some steps. http://bit.ly/30JI2G4

  Answered by JBL Support 5 years ago

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