Questions & Answers

Q: QuestionIs it normal that the volume control, pause, etc buttons do not work on the headphones while you’re connected to your iPhone/Alexa using Bluetooth?

Asked 4 years ago by Michelle.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-The-Ear Headphones - Red

Q: QuestionCan I workout with these? Will sweat be an issue?

Asked 4 years ago by Anonymous.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Sweat might be an issue, because these headphones are noise isolating and completely cover over the ears and touch your skin/hair all the way around your ears with thick, soft foam/pads. I think they will, however, stay on your head, though, and not fall off during activity.

  Answered 4 years ago by goodadvicegiver

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Q: Questioncan i connect JBL 500BT live on PS4 with 3.5mm cable

Asked 4 years ago by Aziz.

Q: QuestionWhen I push the Power button (just tapping it, not sliding to ‘off’) while I’m listening to something, the sound continues but the quality of the audio changes. What feature is this?

Asked 4 years ago by Pat.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer This feature is the Ambient Aware & TalkThru technology. Here is how to enable/disable it: 1. Short press once to activate TalkThru, which allows you to clearly hear others for quick conversations, without removing your headphones. You will hear your music volume level lower when TalkThru Technology is engaged. 2. Press once more to activate Ambient Aware, which allows you to hear your surroundings. 3. Press again to turn off TalkThru Technology.

  Answered 4 years ago by JBL Support

  
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Q: Questionare head phones compatible with a samsung smart tv

Asked 4 years ago by carol.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer The headphones have bluetooth connection so will connect to a TV that has bluetooth as well.

  Answered 4 years ago by ChipVerified Purchase

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Q: QuestionCan these headphones be paired with Bluetooth Samsung tv?

Asked 4 years ago by Stewart.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Our JBL Live 500BT can be paired and connected with any Bluetooth devices for music playback. However, we don't recommend to use it for media with videos as it may have audio/video delays.

  Answered 4 years ago by JBL Support

  
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Q: QuestionWill these pair with an a iPhone 7

Asked 4 years ago by Doug.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Yes they can.

  Answered 4 years ago by JBL Support

  
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Q: QuestionHow do you connect to tv.

Asked 4 years ago by Kathy.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Connect through 3.5mm aux.

  Answered 4 years ago by JBL Support

  
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Q: QuestionWhile a person uses wireless headphones can another person listen to the same TV without using headphones? My mother and I watch TV together, she does not hear well, I do not want to turn volume up extremely loud, ideally she can control her volume.

Asked 4 years ago by Roy.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer It firstly depend on the tv set. If the audio post is designed to broadcast with the speaker instead of a switch between the two, then it will work. A cheaper option to the earphone, which works great, would be something like the tv-ear. I use it when the room is noisy.

  Answered 4 years ago by taishanVerified Purchase

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Q: Questionhello, can I pair this with my playstation 4 ?

Asked 4 years ago by nate.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Have to use headset for the PS4 . it won't pair with regular headphones.

  Answered 4 years ago by Yajr

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Q: QuestionWant to use with headspace and use in different rooms at different times can I do this

Asked 4 years ago by Bboop.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer You can use your JBL Live 500BT in different rooms as long as you have the source device nearby.

  Answered 4 years ago by JBL Support

  
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Q: QuestionDo these headphones pair to a PC? I have paired the headphones to my cell phone, but I don't have music on my phone. I got these primarily for listening to music on my PC, but can't figure out how to pair the headphones and PC.

Asked 4 years ago by Anonymous.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Only if you PC has the Bluetooth, (go to add Bluetooth ).

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionI'm looking for over ear headphones that will work with my television, computer/zoom, go-to-meeting/blackboard (school) over the PC, Alexa for music and phone calls but doesn't have to be noise canceling. What can you recommend that doesn't cost two arms

Asked 4 years ago by NanaLeeAnn.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Our JBL Live 500BT is recommended to be used with mobile phones, tablets, and laptops. It may not pair with TV since it doesn't have the supported Bluetooth profile for it. Also, using it for watching videos is likely to cause audio-video delays since this unit is best used for music streaming.

  Answered 4 years ago by JBL Support

  
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Q: QuestionThe JBL headphones are good for working out if your ears get sweaty would they slip off or a person sweat a lot would the headphones slip off?

Asked 5 years ago by Guzz71.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Can I return them? Seems like a wasted$100.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHow well does the. Microphone work?

Asked 5 years ago by Maggie.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Very well.

  Answered 4 years ago by JBL Support

  
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Q: QuestionAre these good for running?

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Our JBL Live 500BT are not sweatproof.

  Answered 5 years ago by JBL Support

  
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Q: QuestionSince mute available....can you turn up the volume ? And adjust bass, etc. ?

Asked 5 years ago by Richard.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Yes. You could adjust the volume but not the bass level.

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan the hearing audio be set up through a Sharp TV speaker & headphones at the same time? I need to control the volume of the TV while my elderly mother turns up the volume on the headset.

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer Our JBL Live 500BT can be connected to your devices via Bluetooth. You can control the volume using the connected device or the headphones itself.

  Answered 5 years ago by JBL Support

  
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Q: QuestionWill this item fit a kid or will it be too large?

Asked 5 years ago by TG.

This question was asked about the related product: JBL - LIVE 500BT Wireless Over-the-Ear Headphones - Black

• A:Answer The fit of our products may vary depedning on the user. For children who are 3-8 years old, we can recommend our JBL JR300BT. https://www.jbl.com/kids-headphones/JR+300BT.html

  Answered 5 years ago by JBL Support

  
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