Questions & Answers

Q: QuestionIs the warranty global?

Asked 5 years ago by Yash.

• A:Answer It's only limited to what country it's purchased from.

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan I listen to AM/FM RADIO?

Asked 5 years ago by Credit.

• A:Answer You can listen to anything as long as device has Bluetooth connection

  Answered 4 years ago by SteveC

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Q: Questioni have a old ipad my galaxy ear buds will not work do you think this will ?

Asked 5 years ago by jester.

• A:Answer Yes I have a old iPad and they connected fine if your iPad has Bluetooth it should work fine.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the return policy. i.e, if I buy now, can I return after Christmas?

Asked 5 years ago by Blondie.

• A:Answer Best Buy is having a cool deal on products bought during the holidays when it comes to returns. Check their policy. I think it is pretty good.

  Answered 4 years ago by ELMAGNIFICO1963Verified Purchase

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Q: QuestionI NEED GOOD EARPHONES TO USE FOR TV AUDIO SO WATCHING TV DOES NOT INTERFER WITH OTHE PEOPLE HEARING THE SOUND. I WATCH TV AT NIGHT AND NEED TO KEEP THE SOUND SO I CAN ONLY HEAR IT. HOW ARE SONY PHONES.I HAVE A NEW SMART TV VISIO. PLEASE TELL ME WHAT TO DO

Asked 5 years ago by CHESTER.

• A:Answer IT IS JUST THE MOST WONDERFUL PAIR OF HEADSETS... TOTALLY RECOMMEND FOR YOUR PURPOSE

  Answered 4 years ago by awfull

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Q: QuestionWhat’s the Bluetooth distance range

Asked 5 years ago by Steve.

• A:Answer The Bluetooth range can go from up to 10 meters. It's recommended that there be a clear line of sight between the connected devices. Blockages such as walls and other wireless signals can cause interference.

  Answered 5 years ago by JBL Support

  
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Q: QuestionWill this work for an android for my husband to be on double phone calls at the same time for 4 or more hours while working outdoors

Asked 5 years ago by Me.

• A:Answer They work about as anything that they do with my Droid phone. But that is not saying much. You can read my review that I posted today for more details. My suggestion is that you move on to something else.

  Answered 5 years ago by jer111

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Q: QuestionARE THESE HEADPHONES COMPATABLE WITH Kindle fire tablets?

Asked 5 years ago by Bob.

• A:Answer Yes.

  Answered 5 years ago by JBL Support

  
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Q: Questionis it helpful for the hearing impaired who attends a lot of Zooms and Meet meetings? Would it cut the noise so I can the background noise so I can hear better?

Asked 5 years ago by ash.

• A:Answer We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM

  Answered 2 years ago by JBL Support

  
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Q: Questionwhat is the warranty?

Asked 5 years ago by Anonymous.

• A:Answer Normally a Year..

  Answered 5 years ago by ktbass1Verified Purchase

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Q: QuestionWhere is this item Manufactured and/or Made in ?

Asked 5 years ago by Than.

This question was asked about the related product: JBL - LIVE 650BTNC Wireless Noise Cancelling Over-The-Ear Headphones - Blue

• A:Answer Our products are designed in the US and assembled in China.

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan these be used for gaming ,, can you connect to Nintendo Box, or Switch?

Asked 5 years ago by sar.

• A:Answer Not wirelessly, you could use them as normal headphones with the 3.5mm jack but with no features and lessened sound quality.

  Answered 5 years ago by Nick

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Q: Questionhow do you turn them off?

Asked 5 years ago by rodrigo.

• A:Answer Slide the power button up for a second. It's the same way you turn them on.

  Answered 5 years ago by JBWilson

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Q: Questionare these headphones compatible with an iPod touch?

Asked 5 years ago by pds22.

• A:Answer Our JBL Live 650BTNC are compatible with both Android and iOS devices.

  Answered 5 years ago by JBL Support

  
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Q: QuestionI understand these aren't Skype/Teams certified, but wonder if they can be paired with one of the UC type PC Bluetooth adapters that support "dual-device" modes with higher quality microphone voice profiles, such as the Jabra 370 Link?

Asked 5 years ago by VideoJockey.

• A:Answer We recommend directly connecting our JBL Live 650BTNC via wired to PC to use it's full functionality.

  Answered 5 years ago by JBL Support

  
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Q: QuestionDo these headphones rumble when the 808bass hits like the Beats by Dre’s or no? (Also I’ve read through the comments and your humor is hilarious lol)

Asked 5 years ago by ProducedbyRunitRel.

This question was asked about the related product: JBL - LIVE 650BTNC Wireless Noise Cancelling Over-The-Ear Headphones - Blue

• A:Answer Our headphones may not rumble physically but you'll definitely hear that bass when listening to a song with a deep bass.

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan I get a longer audio cable to connect to different TV's

Asked 5 years ago by granny.

• A:Answer Well, I'm sure you can. But you'll have to take them with you to make sure you have the right cables. And, you will probably find them at a Music Store to get the Zheng that you need. Also take note that, the cables have different sized plug on the ends... the on you plug into your source is 1/8", while the plug you plug into your phones is a bit smaller... Which is why you need take them with you. Also note that, these are indeed WIRELESS HEADPHONES!!! Now, I've only had mine for a couple months, and I usually use the cable, so I don't really know how long between charges. But, they sound AWESOME!!! You'll be very impressed and pleased!!!

  Answered 5 years ago by ktbass1Verified Purchase

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Q: Questiondoes it come with a cord to hook to ALL tv's in case they are not bluetooth sinceI have a different tv in my living room HISENCE and A TCL in the bedroom

Asked 5 years ago by granny.

• A:Answer yes they come with a cord, great for TV not great for music

  Answered 5 years ago by spankyVerified Purchase

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Q: Questioncan I listen to my TV with these

Asked 5 years ago by granny.

• A:Answer If it’s Bluetooth capable

  Answered 5 years ago by ZeroVerified Purchase

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