Questions & Answers

Q: QuestionDoes the headphones have a built-in microphone?

• A:Answer These headphones have a built-in microphone.

Q: QuestionCan the headphones connect to two Bluetooth devices simultaneously?

• A:Answer The JBL Live 670NC headphones can connect with two Bluetooth devices simultaneously.

Q: QuestionHow long does the battery last with Bluetooth and noise cancellation on?

• A:Answer The battery lasts for 50 hours with Bluetooth and active noise cancellation turned on.

Q: QuestionWhat is the maximum frequency response of the headphones?

• A:Answer The maximum frequency response is 20 kilohertz.

Q: Questiondoes it come with a carrying case

Asked 1 year ago by ear.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer No! I was surprised that at this price point it comes with a bag I wouldn't keep my sunglasses in. Almost every other comparable set of headphones on the market come with a case. I love the headphones but JBL needs to do better. You can buy a $30 set on Amazon that comes with a case. Some of them are really nice cases. Very disappointing.

  Answered 8 months ago by Anonymous

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Q: QuestionDoes this have a bass booster feature?

Asked 1 year ago by Early.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thank you for your question. Our JBL Live 770NC headphones come with JBL's Signature Sound for delivering strong and clear audio with a notable bass performance. While it didn't come with a dedicated "bass booster" feature as a specific hardware button or switch, you may customize the EQ settings via the JBL Headphones App. Through the app, you can adjust the equalizer to enhance the bass frequencies, effectively creating your own "bass boost" setting.

  Answered 1 year ago by JBL Support

  
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Q: QuestionAre these sweat proof?

Asked 7 months ago by Anonymous.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thanks for your question. Our JBL Live 770NC doesn't feature an IP rating for water-resistant or waterproof. While it can withstand light moisture, overexposure to water can cause the unit to malfunction. Feel free to contact our customer support for further assistance.

  Answered 7 months ago by JBL Support

  
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Q: QuestionDo they have a mic? I tried these on in the store and was amazed at the comfort and noise canceling but I really came in looking for earbuds/headset. Do these have a mic for talk through or are they just headphones?

Asked 9 months ago by Ryan.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Yes. Our JBL Live 770NC has built-in microphones that you can use for calls.

  Answered 9 months ago by JBL Support

  
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Q: QuestionWill these headphones still work via wired audio cable if the battery is discharged?

Asked 4 months ago by jafo.

• A:Answer Thanks for your question. Yes, our JBL Live 670NC can still be used with a wired audio cable even if the battery is discharged. However, please note that certain features such as Active Noise Cancellation and Voice Assistant will not be available when using the headphones in this mode. If you need more help, please contact our customer support.

  Answered 4 months ago by JBL Support

  
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Q: QuestionCan I change what is said when I turn the noise cancellation on/off, my current headphones just make a small beep to let me know it’s changing, and this one saying a whole phrase is rather distracting in comparison

Asked 6 months ago by Austonic.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thanks for your inquiry. Our JBL Live 770NC does not have an option to change the voice prompt to a beep. However, you can disable this feature using our JBL Headphones App. To do this, connect your headphones to the app. Scroll down until you see "Voice Prompt". It gives you options to enable or disable it or to change the language.

  Answered 6 months ago by JBL Support

  
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Q: Questionare the ear pads replaceable?

Asked 6 months ago by shrdz.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Yes, the ear pads of our JBL Live 770NC are replaceable. The pads can be purchased as spare parts from the service center, or purchased directly from the JBL spare parts web shop, when opened.

  Answered 6 months ago by JBL Support

  
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Q: QuestionDo these work with iphones?

Asked 11 months ago by Anonymous.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thanks for your question. Yes, our JBL Live 770NC can connect to any Bluetooth-enabled source device, whether it be an iPhone, other smartphones, or a tablet.

  Answered 11 months ago by JBL Support

  
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Q: QuestionDoes this include the aux cable and if so, how long is it?

Asked 11 months ago by Ronc.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer yes about 48 inch's

  Answered 11 months ago by RobertFVerified Purchase

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Q: QuestionWhen using these bluetooth to a tv, is there a sound delay?

Asked 1 year ago by DoubleD.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thanks for your inquiry. Yes, there will be audio-video delays when you're using our JBL Live 770NC with video content since these headphones doesn't have an aptX HD low-latency codec.

  Answered 11 months ago by JBL Support

  
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Q: QuestionWould these connect to a smart tv-Samsung brand? They would be a gift for my dad, whose hearing is getting bad so he has to have the TV blaring, so looking for headphones for him for Christmas to connect to Tv so he can hear it better & keep house quieter

Asked 1 year ago by MariaS.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thanks for your inquiry. Our JBL Live 770NC can connect to any Bluetooth-enabled device, including Smart TVs. If your TV has an Aux input, you can also use an Aux cable for a wired connection. Please know that when connected via Bluetooth, you may encounter audio-video delays when you're using it to connect with your TV device since these headphones don't have a low latency codec.

  Answered 11 months ago by JBL Support

  
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Q: QuestionCan I leave the charging cord plugged in all the time for my LIVE770nc headphones ?

Asked 1 year ago by JV.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thanks for your inquiry. For our JBL Live 770NC headphones, it's best not to leave the charging cord plugged in all the time, as this can potentially reduce the battery's lifespan over time.

  Answered 1 year ago by JBL Support

  
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Q: QuestionThis says wired and wireless. I want to make sure it has both capabilities? I work in a studio where I need to plug into the control board with a 3.5mm adapter, but would also love a wireless option. Thank you.

Asked 1 year ago by DJGirl.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thank you for your question. Yes, our JBL Live 770NC has the capability of connecting to source devices wirelessly via Bluetooth and wired connection using a 3.5mm audio cable. If you need more help, please contact JBL Custome Support.

  Answered 1 year ago by JBL Support

  
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Q: Questioncan you connect to the computer speak and use as a keyboard??

Asked 2 weeks ago by angell37.

This question was asked about the related product: JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

• A:Answer Thanks for your question. You can connect our JBL Live 770NC headphones to your computer using either an auxiliary cable or Bluetooth. If you're inquiring about the text-to-speech function, it is supported due to the built-in microphone. Please ensure that the driver is correctly installed on your computer.

  Answered 1 week ago by JBL Support

  
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Q: QuestionWhen playing a song it pauses. the battery is like 40 percent is that the reason it pauses the music?

Asked 3 months ago by fredreed.

• A:Answer Thanks for reaching out. It's not normal for our JBL Live 670NC to pause in the middle of playing music, even at 40% battery. Check if the auto-play and pause is enabled in the JBL headphones app. If it is, try to turn it off and see if the issue remains. For further troubleshooting steps, please contact us at (800) 336-4525, Mon-Fri: 9:00 am - 11:00 pm (EST), Sat-Sun: 9:00 am - 5:00 pm (EST)

  Answered 3 months ago by JBL Support

  
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