“The lights and mic/volume only work when plugged into the console But when it's plugged into the console and the controller at the same time for sound the lights / mic & volume doesn't work can only do either one or the other why ?”

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• We're here to help. Our JBL Quantum 400 will operate when connected to your console via a 3.5mm or USB connection one at a time. If you need more help, please contact JBL Customer Support.

  Answered by JBL Support 2 years ago

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