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You may have to change the volume on the headphones separate from the phone - I noticed the same thing and I just hit the volume button on the bluetooth headphones and the volume are separate from the phone or device playing audio but do interact. Or it might be the other way when your phone's volume is down and you have to boost that up there are two volumes some phones like Samsung combined it so it's just one volume.
Sorry, there was a problem. Please try again later.Hi there, please try to adjust the volume of your phone/source and see if that helps. You will need to have your phone's volume set high and then you can adjust the level of the headphones to balance it out. If you still need help, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Sorry, there was a problem. Please try again later.I would say take it back because I have 4 kids and when the volume is high, they could be screaming and cant hear them.
Sorry, there was a problem. Please try again later.Mine work fine Volume adjust on your phone or the side of the headset
Sorry, there was a problem. Please try again later.Make sure the volume is turned up on your phone.
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