“why can't i get both earbuds to give out sound at same time”
Answer This Question
1-3 of 3 Answers
Bad bluetooth conection probably.
Sorry, there was a problem. Please try again later.I never experienced such an issue. Try setting them inside the case together to sync them up and repairing them to your device. If that doesn't work, download the companion JBL app, register your buds, and see if it syncs them up. If not, you can contact support through the app if I'm not mistaken.
Sorry, there was a problem. Please try again later.We're here to help with your JBL Tune 130NC TWS. You may try to perform a factory reset by removing both earbuds from the case and tapping the touch control twice on the left or right buds then holding it on the third tap for 5 secs. Please make sure to remove or forget the earbuds, then do the pairing and see how it goes. If the issue persists, please contact our customer support for further assistance via our website or toll-free hotline.
Sorry, there was a problem. Please try again later.