Questions & Answers

Q: QuestionAre they dust proof?

Asked 2 months ago by JESSICA.

• A:Answer Has been for me in the house and outside in the cold with the dog.

  Answered 3 weeks ago by FibremikeVerified Purchase

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Q: QuestionCan you set the charging case on a wireless charger or do you always have to plug-in the charging case?

Asked 2 months ago by Will.

This question was asked about the related product: JBL - Tune Buds 2 True Wireless Noise Cancelling Earbuds - 2025 - White

• A:Answer Thank you for your inquiry. Our JBL Tune Buds 2 needs to be plugged in to charge the case. If you're looking for a model that has Qi wireless charging compatibility, we recommend our JBL Live Free 2 TWS and JBL Live Pro 2 TWS.

  Answered 2 months ago by JBL Support

  
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Q: QuestionPurchased these a few months ago from local Best Buy store, but have since lost the charging case. Is there any way I can purchase a replacement charging case?

Asked 4 months ago by Eric.

• A:Answer Thank you for reaching out to us. We're here to help! While we usually do not sell individual replacement charging cases through our regular retail channels, you may be able to purchase one directly from us. Please contact our customer support team, and they will assist you further with placing an order for a replacement charging case.

  Answered 4 months ago by JBL Support

  
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Q: QuestionCan I use these with my TV?

Asked 5 months ago by Anonymous.

This question was asked about the related product: JBL - Tune Buds 2 True Wireless Noise Cancelling Earbuds - 2025 - White

• A:Answer If you tv has bluetooth, yes. Use mine all the time

  Answered 2 months ago by MikeL

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Q: QuestionIs my earbuds cover for lost

Asked 5 months ago by Anonymous.

• A:Answer Thanks for your question. Our warranty covers manufacturing defects (battery, connectivity, or sound issues). If you need replacement earbuds, please contact us at (800) 336-4525 to check the price and availability.

  Answered 4 months ago by JBL Support

  
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Q: QuestionIs there volume and track control on the ear buds them self?

Asked 5 months ago by Sendhelp.

• A:Answer Theyre touch based so you can customize what the buttons presses do such as controlling playback, noise cancellation etc

  Answered 1 month ago by DannyW

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