Questions & Answers

Q: QuestionDoes this electric cooktop have a downdraft ventilation system?

• A:Answer Yes, this cooktop features a JX3 downdraft ventilation system.

Q: QuestionCan this cooktop be converted to duct-free ventilation?

• A:Answer Yes, this cooktop can be converted to duct-free ventilation with an optional kit.

Q: QuestionAre there hot surface indicator lights on this cooktop?

• A:Answer Yes, this cooktop has hot surface indicator lights.

Q: QuestionWhat is the amperage of this electric cooktop?

• A:Answer The amperage of this electric cooktop is 40 amperes.

Q: QuestionWhat is the wattage of element 4 on this cooktop?

• A:Answer Element 4 on this cooktop has a wattage of 3000 watts.

Q: QuestionHow many radiant elements does this cooktop have?

• A:Answer This cooktop offers five radiant elements for cooking.

Q: QuestionDoes this cooktop have a dual choice element?

• A:Answer Yes, this cooktop has a 10"/6" Dual-Choice element.

Q: QuestionDoes this cooktop have downdraft ventilation?

• A:Answer Yes, this cooktop features downdraft ventilation.

Q: QuestionDoes this cooktop have a ventilation system?

• A:Answer Yes, this cooktop has a JX3 downdraft ventilation system with three speeds.

Q: QuestionCan this ventilation system be converted to duct-free?

• A:Answer Yes, the ventilation system can be converted to duct-free ventilation with an optional kit.

Q: QuestionIs the cooktop surface made of ceramic?

• A:Answer Yes, the cooktop surface is made of ceramic.

Q: QuestionAre there indicator lights on this cooktop?

• A:Answer Yes, this cooktop has power-on indicator lights.

Q: QuestionWhat is the voltage required for this cooktop?

• A:Answer This cooktop requires a voltage of 220 volts.

Q: QuestionWill the installer that Best buy has coming out to install this unit be able to hardwire the unit? It is replacing an already existing downdraft JennAir cooktop.

Asked 5 years ago by installation.

• A:Answer Yes, the Best Buy installer will hard wire the unit in for you. The cutout in our granite caused interference and the installer threw his hand up and said call us back after you get a granite company to fix the cutout. We were supposedly replacing a same size older Jenn-air unit. We got the granite cut and the unit installed and wired the same day.

  Answered 5 years ago by AlpharettaCustomerVerified Purchase

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Q: QuestionDoes this unit need to be hardwired, or is there a plug to plug in outlet?

Asked 5 years ago by installation.

• A:Answer IT NEEDS TO BE HARDWIRED

  Answered 5 years ago by GoodTVVerified Purchase

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Q: QuestionWill Best Buy installer remove/haul away (potentially for an extra cost) the old unit? It is replacing the existing downdraft JennAir cooktop with the same dimensions.

Asked 4 years ago by Igor.

• A:Answer i just bought it yesterday online and its an option at checkout for $30

  Answered 4 years ago by ZOLTK

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Q: QuestionWill this electric cooktop work with two hots and one ground or does it need two hot and a neutral and also a ground or will they work with a three wire set up?

Asked 2 months ago by Anonymous.

Q: QuestionIs the JX3 Euro‑Style available with front mounted knobs?

Asked 3 months ago by JBC1.

Q: QuestionIn replacing a JennAir electric cooktop with downdraft, would the connections be compatible with another brand of cooktop such as KitchenAid or GE, or do I have to stay with JennAir? g

Asked 5 months ago by Disappointing.