Questions & Answers

Q: QuestionAre these sweatproof?

Asked 4 years ago by Tuddman.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Teal

• A:Answer Yes

  Answered 4 years ago by Popp

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Q: QuestionCan I use these with my nitendo switch?

Asked 4 years ago by pat77.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer They should work

  Answered 4 years ago by OnigirlVerified Purchase

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Q: QuestionCan you pair each ear bud separately? In other words could I pair the right bud to my phone and the left but to my laptop and use them both at the same time?

Asked 4 years ago by Sounder.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer I suppose if you wanted to yes just pair one at a time leaving other one in case with lid closed

  Answered 4 years ago by YogiVerified Purchase

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Q: QuestionWill these work with an Apple IPOD touch, 4th generation player?

Asked 4 years ago by surfside.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer Blue tooth hooks up with anything bluetooth

  Answered 4 years ago by franky

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Q: QuestionDoes it have Nosie Cancellation for phone calls?

Asked 4 years ago by Al.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Lilac

• A:Answer No; Al, the JLab GO Air POP bluetooth wireless earbuds do not have ANC (Noise Cancellation. I know that it is a typo but you said "Nosie" Cancelation ... HAHAHA! I wish it did have Nosie Cancelation - Then my nosie girlfriend wouldn't hear what I was saying to my buddy on the phone / end up saying something embarrassing in the backround when I am on the phone to my friends (Like that I still wear ninja turtle underwear. OMG - I hate her for that! I still get teased.) If you want ANC at this price point I think there might be a model of Jabra earbuds that ANC for around $30 (not sure about your local BestBuy). I didn't really see anything below for BestBuy's suggestions in this form. I couldn't see a page for the Altec Lansing - NanoBuds ANC ...so I don't know the price. Sorry that I couldn't help more. Good luck, Al.

  I would recommend:

  • 

    Altec Lansing - NanoBuds ANC True Wireless In-Ear Earbuds - Charcoal Gray

    User rating, 4.25 out of 5 stars with 4 reviews.

    (4)

  Answered 4 years ago by BrianD

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Q: QuestionCan this be charged on a wireless charger pad.

Asked 4 years ago by Janet.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Teal

• A:Answer I assume, no, Janet. But that definitely is a question for JLab.

  Answered 4 years ago by BrianD

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Q: QuestionCan this work with a chromebook?

Asked 4 years ago by Ryder.

• A:Answer I use them with my chromebook.

  Answered 3 years ago by CEHUFF

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Q: QuestionWill these work on a Samsung Galaxy S3?

Asked 4 years ago by None.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer I don't have that phone but they do work with galaxy phones

  Answered 3 years ago by Jlabheadphones

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Q: QuestionWill these work with iMac?

Asked 4 years ago by Sguil.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer Yes, they do work with iMac.

  Answered 3 years ago by Skooby10

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Q: QuestionWill JLab - GO Air POP True Wireless In-Ear Headphones work with my 2017-vintage Samsung J3v?

Asked 4 years ago by EnsignRedshirt.

This question was asked about the related product: JLab - GO Air POP True Wireless Earbuds - Black

• A:Answer I am sure they will.

  Answered 2 years ago by GabrielGVerified Purchase

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Q: QuestionWill these work with a ps4?

Asked 4 years ago by Fatjack.

• A:Answer Yes, but if you have multiple devices paired to them, you have to manually connect them in PS4 settings. I haven't found a way to have them switch automatically from my phone to the PS4.

  Answered 3 years ago by GMan

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Q: QuestionWhen I connect it to my computer the earbuds will increase and lower the volume on its own. How do I stop it from doing that? I would listen to music and suddenly the volume increases to 100 in one go without me touching anything and its so annoying.

Asked 5 years ago by Steph.

This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black

• A:Answer Hi there,  Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.  -JLab

  Answered 5 years ago by JLab Audio Team

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Q: QuestionThe right earbud randomly stopped working how do i fix this?

Asked 5 years ago by Seashell.

This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - White/Gray

• A:Answer I often have this same problem...I usually replace both ear buds to charger trim off my Bluetooth...then pull both buds out again and place them quickly in ear as you. Turning Bluetooth back on...I repeat these steps until both buds actually connect...and sometimes..I have to give up ...the one just sometimes refuses to connect for the day Good luck

  Answered 5 years ago by SamM

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Q: Questionif I have a gift card worth $10.00 and what I want to purchase is $9.99, do I have to add on taxes?

Asked 5 years ago by humanvoice.

This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - Green/Black

• A:Answer Yes all states add taxes. For purchases unless the gift card is more than the purchase then it would cover it.

  Answered 5 years ago by Charlie

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Q: QuestionCan you skip or tracks back and forward with these?

Asked 5 years ago by Val.

This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - Green/Black

• A:Answer Yes, if you press and hold the right earbud you can skip forward, and pressing and holding the left earbud skips backward.

  Answered 5 years ago by Joslyn

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Q: QuestionWhat does the 2 year warranty cover? Does it cover Stolen, lost, damage?

Asked 5 years ago by KLUND.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer Warranty says contact them at jlabaudio.com/warranty

  Answered 5 years ago by Stacey

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Q: QuestionHow do these would with lg stylo 5 android? Also,

Asked 5 years ago by mrpk.

This question was asked about the related product: JLab - GO Air True Wireless Earbuds - Black

• A:Answer They work great with my Stylo 5x that I have. The only issue is they just arent as loud as what i would personally like them to be.

  Answered 5 years ago by Fatmatt9516

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Q: QuestionCan they connect to a TV with a fire stick

Asked 5 years ago by TVconnecrion.

This question was asked about the related product: JLab - GO Air True Wireless In-Ear Headphones - Green/Black

• A:Answer It's a Bluetooth device so it can pair with any Bluetooth enabled device I imagine.

  Answered 5 years ago by DadStorm18

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Q: QuestionDo these work with Alexa?

Asked 6 years ago by Kdeee.

This question was asked about the related product: JLab - GO Air Pop True Wireless Earbuds - Navy Blue

• A:Answer Hello, They do indeed work. You need to connect them through the app. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info. We want to help you #FINDYOURGO JLab Audio

  Answered 6 years ago by JLab Audio Team

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