Questions & Answers

Q: QuestionWhat is the name I’m looking for in my bluetooth

Asked 2 years ago by Heidiho.

• A:Answer Jlab

  Answered 2 years ago by RobertVVerified Purchase

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Q: Questioncan my wife use one earphone with her cell, and I use the other with my cell? Used while she was in a wheel chair and I was pushing, so I didn't have to stop and bend over to hear her weak voice.

Asked 2 years ago by Bob.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer No

  Answered 2 years ago by RobertV

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Q: QuestionCan these be used with iPhones?

Asked 2 years ago by Kelly.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer Yes

  Answered 2 years ago by RobertV

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Q: QuestionIs this earplug comparable with all iPhone?

Asked 2 years ago by Tot.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer Yes

  Answered 2 years ago by RobertV

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Q: QuestionAfter the ear buds have fully charged, do I unplug case from the computer and allow it to sit while not in use or should the charged up earbuds stay plugged in? I realize charging stops but is it better for battery life or other reasons, to be unplugged?

Asked 2 years ago by Anonymous.

• A:Answer i just unplugged them when they are fully charged

  Answered 2 years ago by JustinGVerified Purchase

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Q: QuestionHow do I answer the with the earbuds on ?

Asked 2 years ago by Anonymous.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer Answer call - single tap Hang up - double tap Reject call - press and hold 1+ seconds

  Answered 2 years ago by Happymom

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Q: QuestionDo these fit 8 year olds

Asked 2 years ago by NYSHOPPER.

• A:Answer Yes, they have different size ear cushions for different ear sizes. Usually THREE different sizes. Just monitor the volume setting. The child should not start losing his/her hearing until after 50, not pre-teen.

  Answered 2 years ago by JamesSmithVerified Purchase

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Q: QuestionHow do I know if my tv is blue tooth

Asked 3 years ago by Robert.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer Most New TVs have BLUETOOTH. If yours does not there is an adapter you can buy that plugs in where the headphone jack is located on your tv.

  Answered 2 years ago by JamesSmithVerified Purchase

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Q: QuestionIs this waterproof??

Asked 3 years ago by Syed.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer The guide book in the packaging said it was water resistant but not waterproof. Essentially sweat and rain resistant, but not waterproof for anything too extreme.

  Answered 2 years ago by EliWVerified Purchase

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Q: QuestionCan both of earbuds work at the same time?

Asked 3 years ago by Sky.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer Yes

  Answered 3 years ago by CledisVerified Purchase

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Q: QuestionWill these ever come in “tone” colors?

Asked 3 years ago by Jade.

• A:Answer Yes

  Answered 2 years ago by RobertVVerified Purchase

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Q: QuestionCan these be paired with a laptop for use to listen to music or zoom calls?

Asked 3 years ago by Anonymous.

• A:Answer Only if your laptop has Bluetooth connectivity

  Answered 3 years ago by Cledis

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Q: QuestionAre these ok to talk with? My other Jlab are only good for music but talking is trash. Only one side works well attempting to talk on phone.

Asked 3 years ago by Lilo.

• A:Answer I use mine to talk on and there pretty clear ..you can hear pretty good while using them

  Answered 3 years ago by Cledis

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Q: QuestionAre these osha approved?

Asked 3 years ago by Nicole.

• A:Answer The earbuds are definitely OSHA approved. The earbuds can be used together as intended or you can use just one earbud by itself and it will work.

  Answered 3 years ago by Newfan

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Q: QuestionI will be traveling in Europe. Are the JLab Go Air Sport earbuds dual voltage so they can be charged without using an adapter?

Asked 8 months ago by Demdem.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer They are charged in the case, which is itself charged with USB-C. Any USB charger with a USB-C output cable will work.

  Answered 2 months ago by JDWJDWVerified Purchase

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Q: QuestionAre these earbuds multi-point? I want to connect to my phone and PC at the same time. I want to be listening to music and if a phone call comes in through my PC I would like to answer it without switching from the earbuds to headset. Thank you.

Asked 1 year ago by Flossie.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer They are single-point only.

  Answered 1 year ago by TheAnalyticalTechGuyVerified Purchase

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Q: QuestionWhere can I find the manual for the smart touch controls and the bass boosted sound buttone

Asked 2 years ago by Anonymous.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer tap the symbol three times..

  Answered 2 years ago by MikaboshiVerified Purchase

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Q: QuestionCan they connect to 2 devices (mobile phones) at the same time?

Asked 2 years ago by Bean.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Graphite

• A:Answer Yes

  Answered 8 months ago by 1125

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Q: QuestionHas anyone had the issue that when they are wearing them they go to voice command and call people unexpectedly, without a voice command being said? We have an iPhone 12 and this is happening. Thanks in advance.

Asked 2 years ago by Vicky.

• A:Answer No

  Answered 2 years ago by RobertV

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