A:AnswerHey heff,
No, the cord is indeed attached. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more detail.
Kind Regards
#TeamJLab Customer Support
A:AnswerI'm not internally sure but they are definitely children's headphones. when I put them on my head they do not even cover my entire ear. It made my kids laugh though.
A:AnswerHey Derpydj10000,
So sorry to hear of the troubles that you have run into with your jbuddies studio headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio