A:AnswerHey Me,
They are not designed for use under water. They achieved their rating by surviving submission for 2 minutes. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more detail.
We want to help you
#FINDYOURGO
JLab Audio
A:AnswerThis means the right bud is charging but the left one is not. It could not be because it's fully charged but if you just used both push the left one more on the connector.
A:AnswerHey Jacky,
We do sell them on our website. Check you user guide and it will have the site address. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
A:AnswerHey Case,
The buds are held in with magnets, the case is not, though it stays closed nicely. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with further info.
We want to help you
#FINDYOURGO
A:AnswerHi Ash,
The JBuds Air Executive have 8mm drivers. Please feel free to reach out to directly should you have any further questions. We want to help you #FINDYOURGO! If you're not happy, our personal service team has your back. Please feel free to contact us at [email protected] or 405-445-7219. #FINDYOURGO JLab Audio