Questions & Answers

Q: QuestionI lost directions when moving. How can I down load the directions?

Asked 2 years ago by DIXIE.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Go to JLab website.

  Answered 2 years ago by KRobinVerified Purchase

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Q: QuestionHow do I turn on the Bluetooth to connect with my phone?

Asked 2 years ago by Buster.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer You click on the Gear Icon (settings) and scroll down the list until you see Bluetooth. Click on that and you will see items appearing that are trying to connect. Click on the one you want, in this case JLab Air Sport earbuds.

  Answered 2 years ago by KRobinVerified Purchase

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Q: QuestionI have the ones they’re $29.99, they’re not loud enough for me. Are the $69.99 any louder or are they about the same?

Asked 2 years ago by E.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer The $69.99 ones pick up EVERYTHING on both ends. Very clear & loud.

  Answered 2 years ago by TeeNVerified Purchase

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Q: QuestionThey say that the jlabs air sport earbuds are suppose to be tile supported but mine will not connect to the tile app and have tried several times even after letting them die and then recharging them and suggestions

Asked 3 years ago by Phatdad1981.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer The Jbuds Air Sport 3rd gen is compatible with the Tile app :)

  Answered 3 years ago by JLab Audio Team

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Q: QuestionAre they compatible with iPhone 13 promax?

Asked 3 years ago by Cjssew.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Yea

  Answered 3 years ago by LatriceHVerified Purchase

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Q: Questioncan you listen to tv with these?

Asked 3 years ago by bart.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer needs a Bluetooth connection but Bluetooth adapters are made and sold do yes if your tv has Bluetooth and yes if it doesn't but you get adaptor

  Answered 3 years ago by richieshereVerified Purchase

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Q: QuestionHow do I put on a jlab ear peace to pair on m y phone?

Asked 3 years ago by Cf.

• A:Answer Put the earpiceces in the case. Open the lid and search for them using your phone. They should appear

  Answered 2 years ago by DATBARBERTATTED

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Q: QuestionCan glasses be comfortably worn with these over-the-ear earbuds?

Asked 3 years ago by Chopper.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer I wear them with glasses a beanie and a hardhat. No issues.

  Answered 3 years ago by AndrewCVerified Purchase

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Q: QuestionWhat is the range and can I hear over the noise of a lawnmower?

Asked 3 years ago by Mark.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer No, sound quality is not great

  Answered 3 years ago by Adrenalinetx

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Q: QuestionDo they support low latency?

Asked 3 years ago by Jack.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Unsure because they stopped pairing with each ear bud

  Answered 3 years ago by Jose

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Q: QuestionMy charger has stopped working. Can it be replaced?

Asked 4 years ago by Bugie.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Yes, just return to where you made the purchase

  Answered 3 years ago by SmartVerified Purchase

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Q: QuestionHow do I pair the two right and left together to work as one.

Asked 4 years ago by Kmichelle15.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer When I paired the very first time, they (both ear buds) connected and provided stereo. I didn't do anything special to get them to both connect. NOTE: Both had to be powered on separately so be sure to do that

  Answered 3 years ago by Anonymous

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Q: QuestionCan these be used with Apple products

Asked 4 years ago by Mike.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Yes, I use them with an iPhone and an ipad

  Answered 4 years ago by GSmithVerified Purchase

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Q: QuestionIs this waterproof?

Asked 4 years ago by John.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Not sure about waterproof, but they are sweat proof

  Answered 3 years ago by Cozmic1Verified Purchase

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Q: QuestionDo I leave buds in case when charging case??

Asked 4 years ago by Oilets.

• A:Answer Yes

  Answered 4 years ago by Canyon

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Q: QuestionAre these compatible with iPhone 13 Pro? Thanks.

Asked 4 years ago by Lemiss.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Yes

  Answered 4 years ago by TinaVerified Purchase

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Q: QuestionDo these wrap around your ear so the buds stay secure?Also do you have to use them both at the same time in order to talk?

Asked 4 years ago by Deb.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Yes they wrap around. Stays in place. My second pair is a little tight on right ear. Need to break in. I believe you can wear 1 but it has to be the Right one I think.

  Answered 4 years ago by GAFLGURL

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Q: QuestionWhat is the phone sound quality. Can the person you are talking to hear you ok?

Asked 4 years ago by oddball.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Phone sound is excellent. I've had no complaints on clarity when talking on phone.

  Answered 4 years ago by GAFLGURL

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Q: QuestionMy headphones cut in and out of playing randomly. I have tried all the troubleshooting and it still happens almost every time I use them. Anyone else have this problem or have a solution?

Asked 4 years ago by JacobJ.

This question was asked about the related product: JLab - JBuds Air Sport True Wireless Earbuds - Black

• A:Answer Check if this is across different devices. If it is, please contact JLab support. There's a chance the device you are using is causing the issues. -JLab

  Answered 4 years ago by JLab Audio Team

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