A:AnswerCall Jlab support - they will give you 100% credit if their suggestions don't solve your problem, you purchased within 2 years, and you have receipts. I found that my local BestBuy store was able to supply my receipt from 6 months prior and Jlab gave me total credit against anything sold on their web site.
A:AnswerYes! These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio