Questions & Answers

Q: QuestionAre these durable?

Asked 6 years ago by ToddJ.

• A:Answer These were used everyday for more than a year before I needed to replace them because one side stopped working. They held up pretty well and I believe I got my money's worth.

  Answered 5 years ago by Chris

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Q: QuestionHow do I use/connect the mic to my computer? I want to use this for my google meets but I don't how to use the mic.

Asked 5 years ago by Destiny.

• A:Answer Hi Destiny, when they are plugged in to your computer you may have to go into the Google Meets settings and change the audio input to the headphones you're using. If this doesn't work please reach out to our support team for help. -JLab Audio

  Answered 5 years ago by JLab Audio Team

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Q: QuestionAre these compatible with Android phones?

Asked 7 years ago by Paulluther1959.

• A:Answer Yes

  Answered 6 years ago by Vicky2bwildeVerified Purchase

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Q: QuestionWill it work for my iPad and iPhone?

Asked 6 years ago by Anonymous.

• A:Answer as long as you have the earphone jack in your device.

  Answered 6 years ago by MoDog1964Verified Purchase

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Q: QuestionIs this compatible with an HP laptop purchased from you in 2017?

Asked 5 years ago by Bethy.

• A:Answer Yes, this is compatible with an HP Laptop.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHow is the bass on these?

Asked 7 years ago by amu1.

• A:Answer The bass and range is pretty decent for the pricepoint. They have a 10mm sound drivers in them, which handles the bass better than most others in this price range.

  Answered 6 years ago by GMacVerified Purchase

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Q: QuestionWhat is the frequency response in Hz and KHz ?.

Asked 3 years ago by Bob25LM.

• A:Answer Hello Bob, The frequency response for the JBuds Pro Signature Wired is 20Hz-20kHz. Feel free to check out this link below for more tech specs. Have a good weekend! https://www.jlab.com/products/jbuds-pro-bluetooth-signature-earbuds Davian #TeamJLAB

  Answered 3 years ago by JLab Audio Team

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Q: QuestionIs this compatible with an iPhone SE? And will I be able to hear better on calls?

Asked 5 years ago by Dgwd.

• A:Answer Yes, you are able to hear better and talk through the mic that is provided in the headphones

  Answered 5 years ago by AnasVerified Purchase

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Q: QuestionIs the cord longer than 4 feet?

Asked 4 years ago by Mary.

• A:Answer Hi, the cord is shorter than 4 ft. -JLab Audio

  Answered 4 years ago by JLab Audio Team

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Q: QuestionCan I use these on my hp laptop, intel core 13?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by Jen69l

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Q: QuestionDoes this work with ps4?

Asked 5 years ago by kay87.

• A:Answer Hey kay87, Yes, however, you'll need a dedicated gaming headset to communicate via the web. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info. Kind Regards #TeamJLab Customer Support

  Answered 5 years ago by JLab Audio Team

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Q: QuestionWhat material are the interchangeable earbud tips made of? I have an allergy to latex. I can't find material information anywhere.

Asked 5 years ago by DWatson.

• A:Answer Hi DWatson, They are not made from latex. The gel tips are made from poly urethane. Please feel free to reach out to directly should you have any further questions. We want to help you #FINDYOURGO! If you're not happy, our personal service team has your back. Please feel free to contact us at [email protected] or 405-445-7219. #FINDYOURGO JLab Audio

  Answered 5 years ago by JLab Audio Team

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Q: QuestionARE THEY USABLE WITH DESKTOPS?

Asked 5 years ago by JOEM.

• A:Answer Yes. I've used them with my laptop and they work fine. If your desktop is on the ground I would say go for headphones with a longer wire.

  Answered 5 years ago by Solo

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Q: QuestionDo they have a working mic

Asked 7 years ago by Reid.

• A:Answer Yes it has a mic. Whenever you shopping for ones with mic just check the packaging. It will say 'with mic'

  Answered 7 years ago by buyerAVerified Purchase

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Q: QuestionWhat is the beware function for?& What does it do?

Asked 7 months ago by Chuck.

Q: Questionhow do i connect theses Jbudspro to my lenovo laptop

Asked 1 year ago by Anonymous.

• A:Answer it’s as simple as plugging the jack into the labtop. These are wired earphones.

  Answered 1 year ago by SamadVerified Purchase

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Q: QuestionThis says it has a mic, but the picture shows a 3.5mm plug with TRS (tip, ring, sleeve). If it has stereo and mic, it should have a plug with TRRS (tip, ring,ring, sleeve)?

Asked 2 years ago by DEA61109.

• A:Answer What's the answer to the question - why does the picture show the wrong style 3.5mm plug for earbuds with a mic?

  Answered 2 years ago by Anonymous

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Q: QuestionWill these work with Xbox gaming system?

Asked 3 years ago by Kimberly57.

• A:Answer Yes

  Answered 2 years ago by MBsealVerified Purchase

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Q: QuestionAre these compatible with any brand tv that has an earphone jack? Thank you.

Asked 3 years ago by euplio.

• A:Answer Most likely, yes. As long as it has a 1/8" jack and you don't mind sitting close (due to the length (~3 feet).

  Answered 3 years ago by BobRVerified Purchase

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