Questions & Answers

Name: JLab - Studio Pro Wireless Headphones - Black
Brand: JLab
SKU: 6426500
Price: 39.99 USD
Availability: InStock
Rating: 4.2 (728 reviews)

JLab - Studio Pro Wireless Headphones - Black

Model:: HBASTUDIOPRORBLK4; |
SKU:: 6426500

User rating, 4.2 out of 5 stars with 728 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 40 questions

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QuestionCan you use these headphones with a TV?
Asked 3 years ago by Bebop.
- Answer You can but only it your TV has Bluetooth
  Answered 3 years ago by Scorpt76
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QuestionWhat is the warranty?
Asked 3 years ago by Susan.
- Answer 2 year warranty -JLab Audio
  Answered 3 years ago by JLab Audio Team
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QuestionAre these comfortable for glasses wearers?
Asked 2 years ago by Anonymous.
- Answer Yes
  Answered 2 years ago by Jaym
  Answer this question
QuestionWe got these headphones for my son to use. We have the volume limited but when using the volume controls on the headphones, they keep turning up past the limit set. Is there a way to stop this or even make it so the buttons don't work?
Asked 3 years ago by WhoKnows.
- Answer There is an app for these headphones. That should fix the problem. Because the app itself has controls within it.
  Answered 3 years ago by Leon
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QuestionIs there a mute button on the headphones? Can this be used for business calls on Skype/TEams on the computer and cellphones?
Asked 3 years ago by Indu.
- Answer Yes there is a mute button just below the volume control.
  Answered 3 years ago by Newphones
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QuestionJLAB! How can you prevent or fix when the power button gets stuck? love these headphones but seems like impossible to use them for any length of time without this happening.
Asked 1 year ago by RossW.
- Answer Ross, At any time, you have an issue with the power button or product itself, simply reach out to us and we can replace the item for you under warranty. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. Davian #TeamJLAB
  Answered 1 year ago by JLab Audio Team
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QuestionCould you use a dongle that plugs into the charging port to make these so they will work as wired as well?
Asked 3 years ago by Fred.
- Answer No you can’t sadly. It just hooks to the power.
  Answered 3 years ago by Badheadphone
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QuestionHi. I just got a pair of JLabs Studio Pro Wireless, and I noticed that the left speaker is around 10db quieter, between 50 and 120 hertz, than the right speaker. Is this just a problem with my unit, or have others noticed this as well?
Asked 8 months ago by Someone.
- Answer We did not receive any similar reports about it. We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
  Answered 8 months ago by JLab Audio Team
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QuestionHi, I purchased these for my dad about 5 months ago and the right side has stopped working. Any problem solving advice? Thanks!
Asked 1 year ago by tunes.
- Answer We're sorry about this. Please contact our support at support@jlab.com, and we will help you out.
  Answered 1 year ago by JLab Audio Team
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QuestionLost charging cord, what kind will replace it?
Asked 3 years ago by Bethy.
- Answer Any standard USB-C cable should work.
  Answered 3 years ago by BwHs
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Questionwhat version of bluetooth is this running??
Asked 3 years ago by packersfan036.
- Answer Bluetooth 5.0. These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab
  Answered 3 years ago by JLab Audio Team
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QuestionDo these headphones work on HDMI television
Asked 3 years ago by Anonymous.
- Answer If your tv has Bluetooth capability
  Answered 3 years ago by Wwwjawswww
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QuestionIs it possible to use these with an audio jack? For instance, some Beats headphones are wireless, but come with an audio cable that can be used in place of Bluetooth. Do these have the same option?
Asked 3 years ago by Cronky.
- Answer No. No jack plugs in them.
  Answered 3 years ago by Newphones
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QuestionIf earphones are used can you still hear tv
Asked 2 weeks ago by Anonymous.
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QuestionWhy are my headphones not charging? I have tried plugging it into multiple chargers, and left them charging for several hours. The charging light does not light up either.
Asked 1 month ago by lksbonck.
- Answer Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
  Answered 1 month ago by JLab Audio Team
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QuestionDo these headphones work on Android phones?
Asked 10 months ago by 22.
- Answer Yes they do
  Answered 10 months ago by Bebo
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QuestionHow come the volume controls don't work when paired? All other controls work but I can't change the volume up or down from my headphones instead of my phone or tablet.
Asked 11 months ago by Chaosreaper92.
- Answer We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
  Answered 11 months ago by JLab Audio Team
  Answer this question
QuestionAre these noise cancelling?
Asked 1 year ago by Anonymous.
- Answer No, it's not.
  Answered 1 year ago by JLab Audio Team
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QuestionDo these phones allow sound through a TV soundbar, pass through? Can others listen to the same TV at their volume level while I have my volume through the headphones?.
Asked 1 year ago by JRE.
- Answer Yes, the JLab - Studio Pro Wireless Headphones allow sound through a TV soundbar. This is called pass-through mode. When pass-through mode is enabled, the headphones will output the sound from the TV soundbar to your ears. This means that you can listen to the TV at your own volume level while others listen to it at their own volume level. To use pass-through mode, you will need to connect the headphones to the TV soundbar using a Bluetooth adapter. You can then use the headphones' controls to adjust the volume of the sound from the TV soundbar.
  Answered 1 year ago by JLab Audio Team
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QuestionI was if these headphones have noise cancelling?
Asked 1 year ago by anonymous.
- Answer They do
  Answered 1 year ago by CathyM
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Showing 1-20 of 40 questions

Questions & Answers

JLab - Studio Pro Wireless Headphones - Black

Q: QuestionCan you use these headphones with a TV?

Q: QuestionWhat is the warranty?

Q: QuestionAre these comfortable for glasses wearers?

Q: QuestionWe got these headphones for my son to use. We have the volume limited but when using the volume controls on the headphones, they keep turning up past the limit set. Is there a way to stop this or even make it so the buttons don't work?

Q: QuestionIs there a mute button on the headphones? Can this be used for business calls on Skype/TEams on the computer and cellphones?

Q: QuestionJLAB! How can you prevent or fix when the power button gets stuck? love these headphones but seems like impossible to use them for any length of time without this happening.

Q: QuestionCould you use a dongle that plugs into the charging port to make these so they will work as wired as well?

Q: QuestionHi. I just got a pair of JLabs Studio Pro Wireless, and I noticed that the left speaker is around 10db quieter, between 50 and 120 hertz, than the right speaker. Is this just a problem with my unit, or have others noticed this as well?

Q: QuestionHi, I purchased these for my dad about 5 months ago and the right side has stopped working. Any problem solving advice? Thanks!

Q: QuestionLost charging cord, what kind will replace it?

Q: Questionwhat version of bluetooth is this running??

Q: QuestionDo these headphones work on HDMI television

Q: QuestionIs it possible to use these with an audio jack? For instance, some Beats headphones are wireless, but come with an audio cable that can be used in place of Bluetooth. Do these have the same option?

Q: QuestionIf earphones are used can you still hear tv

Q: QuestionWhy are my headphones not charging? I have tried plugging it into multiple chargers, and left them charging for several hours. The charging light does not light up either.

Q: QuestionDo these headphones work on Android phones?

Q: QuestionHow come the volume controls don't work when paired? All other controls work but I can't change the volume up or down from my headphones instead of my phone or tablet.

Q: QuestionAre these noise cancelling?

Q: QuestionDo these phones allow sound through a TV soundbar, pass through? Can others listen to the same TV at their volume level while I have my volume through the headphones?.

Q: QuestionI was if these headphones have noise cancelling?

QuestionCan you use these headphones with a TV?

QuestionWhat is the warranty?

QuestionAre these comfortable for glasses wearers?

QuestionWe got these headphones for my son to use. We have the volume limited but when using the volume controls on the headphones, they keep turning up past the limit set. Is there a way to stop this or even make it so the buttons don't work?

QuestionIs there a mute button on the headphones? Can this be used for business calls on Skype/TEams on the computer and cellphones?

QuestionJLAB! How can you prevent or fix when the power button gets stuck? love these headphones but seems like impossible to use them for any length of time without this happening.

QuestionCould you use a dongle that plugs into the charging port to make these so they will work as wired as well?

QuestionHi. I just got a pair of JLabs Studio Pro Wireless, and I noticed that the left speaker is around 10db quieter, between 50 and 120 hertz, than the right speaker. Is this just a problem with my unit, or have others noticed this as well?

QuestionHi, I purchased these for my dad about 5 months ago and the right side has stopped working. Any problem solving advice? Thanks!

QuestionLost charging cord, what kind will replace it?

Questionwhat version of bluetooth is this running??

QuestionDo these headphones work on HDMI television

QuestionIs it possible to use these with an audio jack? For instance, some Beats headphones are wireless, but come with an audio cable that can be used in place of Bluetooth. Do these have the same option?

QuestionIf earphones are used can you still hear tv

QuestionWhy are my headphones not charging? I have tried plugging it into multiple chargers, and left them charging for several hours. The charging light does not light up either.

QuestionDo these headphones work on Android phones?

QuestionHow come the volume controls don't work when paired? All other controls work but I can't change the volume up or down from my headphones instead of my phone or tablet.

QuestionAre these noise cancelling?

QuestionDo these phones allow sound through a TV soundbar, pass through? Can others listen to the same TV at their volume level while I have my volume through the headphones?.

QuestionI was if these headphones have noise cancelling?