“Hello, I bought my radio year ago and started having this problem last October. My problem is my apple CarPlay Disconnects when I move my phone just a little. I wasn’t having this problem at all and was wondering if there was something I can do.”

1-2 of 2 Answers

• I’m having this exact issue and Best Buy refuses to help. I’ve reached out to jvc directly and am waiting to hear back. Best Buy told me to do a software update except there’s no software update for this model…..

  Answered by Caitlind135 3 years ago

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• With the radio having an issue please contact JVC directly as they will offer troubleshooting and warranty/service information.

  Answered by Chris @ JVC 3 years ago

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