A:AnswerDear Moe,
We are sorry to hear that your item is no longer functioning. There is a one year warranty on our Kalorik products. I would suggest that you contact us when you are available. Our number is 1-888-521-8326. We are available Mon-Fri from 8:30am-5pm EST.
Kalorik Customer Service
A:AnswerNot thru our site or over the phone with us. Best buy gift card can only be used with them directly. If they have this item in stock on their site then you can use it that way purchasing the item from them directly.