“We've had our speaker for 2 months, and now the port that you plug the charging cable into is loose...making it really hard to charge. I don't have the packaging or warranty card, but I do have the receipt. How do we get it fixed under the warranty?”

1-2 of 2 Answers

• Why don't you google Kate Spade's customer service to explain this. They will give you further instructions how to verify your purchase. All they want to know is when and where you bought the item.

  Answered by sideyh 8 years ago

  • Verified Purchase
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• Back to Best Buy.

  Answered by Rich6222 8 years ago

  • Verified Purchase
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