“All of a sudden my kensington trackball (on my laptop) just stopped working. Why would that be?”
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1-7 of 7 Answers
It happened to me too after a few first days of use. I tried three different PCs and it didn't work. I cleaned the sensors and the ball and it didn't help. Then I knocked it gentle against my desk surface and it started working fine.
Sorry, there was a problem. Please try again later.I noticed that the led is on, so power is on, also the scroll ring works and the function keys, so ONLY the cursor did NOT move ... although I cleaned the dust, no improvement UNTIL I opened the mouse (6 screws, 4 on the back under de pads(as usual), 2 under the ball) then I noticed al lot of dust , even sand (living near the beach) took away the lens , there was even sand under the lens(not that I dont know... sand creeps in everywhere, but again I was taken a little off guard) SO after claening after disassembly, and reassembly , problem SOLVED
Sorry, there was a problem. Please try again later.The first thing I would check is if something got on the laser. Take the ball out, flip the base upside-down and give it a few gentle taps. Use a screen-cleaning wipe to clean the ball contacts, the laser reader and the ball itself. Although usually a dirty sensor wouldn't stop "all of a sudden"... usually it gets worse over time, but you never know. Next I would check the connection: For wired trackballs, when you take the ball out, do you see the red laser light? If you don't, then maybe it's lost connection to your computer. Check the cable. If it's wireless, make sure it's charged. Make sure the USB connector is plugged in. Make sure the connection between the trackball and USB connector is good.
Sorry, there was a problem. Please try again later.If the rollerball isn't tracking it could be the sensors are covered in dust, pop out the ball and clear any dust/debris that may have accumulated, I find that using lens/eye glasses wipes work well
Sorry, there was a problem. Please try again later.Try cleaning the trackball. Check to make sure it is plugged in. Try another USB port to test it. Reboot your computer.
Sorry, there was a problem. Please try again later.Remove the trackball and clean the rollers underneath.
Sorry, there was a problem. Please try again later.could be just need a the driver re-install, but I would try a different mouse to confirm if it is the laptop or the Kensington, also try plugging the Kensington trackball into a different computer if available
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