“I just had the radio installed last week, and yesterday I lost sound. I still have power to the unit. What are some troubleshooting options before making an appointment for repair?”
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Hello Valued Customer, thank you for sharing your question, regarding your Kenwood receiver! We need more information to answer this question, as it is relies upon the year, make and model of your vehicle as well as which product model you have. We would recommend to bring it back to the installer, as that person would be directly knowledgeable on the product and vehicle. You can also reach out to us directly at 800-536-9663 or email us at [email protected]. Thank you for choosing KENWOOD!
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