“I descaled my coffee machine but the descale light stays on. How do you get it off?”
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Thank you for taking the time to share this feedback with us. We are sorry to hear that you are experiencing an issue with descaling your K-Duo coffee maker, we recommend consulting the Support page on the Keurig website to ensure that you are following the proper descaling process for your specific model. If you are still experiencing an issue, please reach out to our Consumer Care team at 866-901-2739. We are here to help!
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