Questions & Answers

Q: QuestionWhat are the exact dimensions of this product (KMBP100ESS), more so than what is in the install / owner's manuals? E.G., what is the height of the upper and lower "lip" portions that are outside of the cabinet and depth of product inside the cabinet?

Asked 2 years ago by bcsrunner.

• A:Answer Hello bcsrunner. Unfortunately, the only dimensions we are able to share is what is in the installation and owner's guides. We apologize for any frustrations this may cause.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionI cannot tell if KMBP100ESS is in stock ready to ship or not, please advise. Thanks

Asked 3 years ago by Patience.

• A:Answer Don't rely on answers about availability that you may receive from Best Buy. We ordered our KitchenAid Microwave In the middle of July last year and shortly before our install date we were informed that it would be moved to December; just prior to the new date, we were informed that it was going to be later but they didn't know when... and, of course, afterward they informed us that we will be receiving it in May. I have the sinking feeling that we're never going to see this pricey microwave. It feels as though "you don't get what you pay for." Don't plan on the delivery (or pick up) date because they have explained to me several times now that the problem is not their fault...rather it's the fault of the supply chain. Also, they no waiting list to receive a notification to reschedule a sooner date, if and when the KMBP100EBS becomes available, meaning that others may be receiving theirs before we will get ours, even if I were to have time to call every day. Even though it's been almost many months. I see reviews from installs from only a week or two ago--that means somebody else had theirs installed before we did and I have no way to know if they ordered before we did or not. One person mentioned a 10 week wait and I have been waiting since July. I imagine they may have contractors who purchase appliances regularly to whom they will give preference on the more scarce items. We are trying to remain optimistic but it's beginning to be very difficult... I can still imagine how happy I will feel when my new microwave is in place. Another thing that's worrying me is that recent reviews say that there is an error called DOOR which is why we are replacing the one we had in the same spot with the same KitchenAid convection broiler microwave. I loved that oven but it's beginning to feel as though I should just figure out another way to fit something in that space in the wall. So disappointed. Meantime, we are working out of a countertop hand-me-down micro for now. I sure wish Best Buy would show me (a loyal customer for so many years) some love.

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  Answered 3 years ago by Anonymous

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Q: QuestionSince I’m having new custom cabinets built; 1. Is it better to install this top down door built in microwave wave high above double ovens or 2. Low in the the base cabinets or Island below countertops? Thanks, Randy

Asked 3 years ago by TheHen84.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Its your discretion, one you have to bend, the other is eye level. If you arenot tall get the lower one on the island

  Answered 3 years ago by DodgerbluVerified Purchase

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Q: QuestionHow do I set 50% power on the Kitchenaid Superba microwave oven?

Asked 3 years ago by mike.

• A:Answer My microwave/convection oven is being installed on 12/22/22. I recommend contacting KitchenAid directly.

  Answered 3 years ago by XmasGiftVerified Purchase

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Q: QuestionIs the electrical connection hard wired or through a plug and outlet?

Asked 3 years ago by JK.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Plug and outlet connection

  Answered 3 years ago by JoanIVerified Purchase

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Q: QuestionDoes this model require purchasing an additional kit if I plan to recirculate rather than venting externally outside? I have seen suggestions to purchase a Whirlpool W10490330 Duct Assembly kit but is this necessary? My unit will be mounted in wall. Thx

Asked 3 years ago by Chris.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Hello Chris, no kit is needed for recirculating. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes th kitchen aid microwave kmbp100ess have a trim kit in stainless steel?

Asked 3 years ago by Anonymous.

• A:Answer Look at specs for W10469903, trim for replacing an older model in a slightly taller/height.

  Answered 3 years ago by Anonymous

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Q: QuestionIs the color option "Black" black stainless steel or just black?

Asked 3 years ago by LWCO.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black

• A:Answer Hello LWCO, the color option for black is not for black stainless steel. The stainless steel portion of this appliance is the interior/cavity. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionCan this be installed directly above your new 27inch kitchenaid oven?

Asked 4 years ago by Robbie.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Yes that’s what we did.

  Answered 3 years ago by JoanIVerified Purchase

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Q: QuestionIs cutout length supposed to be the same as cutout depth? If so, why is the product depth so much longer than the cutout depth...is it because it includes the handle?

Asked 4 years ago by MickeyD.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel

• A:Answer Hello MickeyD! The cutout dimensions for this model are Cutout Depth(IN,inches) 21 7/8, Cutout Height Max(IN,inches) 17 3/4, Cutout Height Min(IN,inches) 17 3/8, Cutout Height(IN,inches) 17 5/8, and Cutout Width(IN,inches) 25 1/2. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs says trim kits are included? is that not true?

Asked 4 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Hello! Per the Installation Instructions, the trim pieces are included with this model. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionMy cabinet opening is 20H - the microwave is only 18H. Is there a trim piece to accommodate the height?

Asked 4 years ago by JN2000.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Hello JN2000, this model does not offer a Trim kit. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs there replacement bulb for light

Asked 4 years ago by Duke.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer I have not received this microwave yet. ETA is 11/2

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionMy cabinet opening is 24W 18 3/4H 24D. Will the 27 inch trim kit take care of my extra inch of height.

Asked 4 years ago by Pat.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Hello Pat. This KitchenAid® Microwave does not have a trim kit available. Please visit https://bit.ly/2Z5uB87 and refer to page 2 for more information regarding the side trim panels.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDoes this have a built in hood to vent smoke from a range below

Asked 4 years ago by Hood.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer No hood

  Answered 4 years ago by ThorVerified Purchase

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Q: QuestionI have a 27" cabinet with cutout for built-in Microwave. The cabinet is 21" deep. The depth of this item says it is 21.25" deep. I can't tell if that is to the handles, or the depth the microwave will need to fit in the cabinet. Will this work?.

Asked 4 years ago by RonD.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Hi RonD, you can find the "Location Requirements" for this model, on page 2 of the Installation Instructions, linked here: https://bit.ly/3AJJWch There are detailed instructions for what the space needed for installation, along with diagrams. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhen you use a 30" trim kit, what are the measurements of that kit?

Asked 4 years ago by Sandy.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Hi Sandy, this is a built-in Microwave, so you will not need an additional trim kit. You can access the information on the included trim for the 30" Microwave in the installation instructions linked here: https://bit.ly/3AJJWch On page 2 you will see the included kit and on the following pages the space requirements, and measurements. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: Questionwhen is this microwave going to be in store?

Asked 5 years ago by shirl.

• A:Answer Hello shirt! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhere can I get a new lightbulb for this model? Also, is it easy to replace by simply unscrewing the existing one and replacing it with a new bulb? Thank you, Leigh

Asked 5 years ago by Leigh.

This question was asked about the related product: KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Stainless Steel

• A:Answer Hi Leigh, You can contact our parts team at 844-200-5440 to speak with them in regards to ordering a new bulb for the appliance. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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