Questions & Answers

Q: QuestionHow many adjustable shelves are there in the refrigerator compartment, and what material are they made of?

• A:Answer The refrigerator compartment of this KitchenAid 20.8 Cu. Ft. Side-by-Side Refrigerator features four adjustable shelves. These shelves are made of spill-resistant glass, designed to help contain spills and optimize storage space.

Q: QuestionWhat makes the Wood-Look Pull Out Tray unique in terms of moisture and stain resistance, and how does it contribute to organized storage?

• A:Answer The Wood-Look Pull Out Tray is unique due to its moisture- and stain-resistant properties, ensuring that it can withstand spills and maintain its appearance. This feature contributes to organized storage by allowing for easy cleaning and maintenance, preventing stains and moisture damage that could compromise the organization of stored items.

Q: QuestionWhat is the manufacturer's warranty coverage for both parts and labor?

• A:Answer The manufacturer's warranty coverage for parts is 1 year limited, and for labor is also 1 year limited.

Q: QuestionHow do the dimensions of this refrigerator (height, width, and depth) compare to standard kitchen counter dimensions?

• A:Answer The height of this refrigerator (83 3/8 inches) is taller than the standard kitchen counter height of 36 inches. The width of the refrigerator (35 1/4 inches) is wider than the standard kitchen counter depth of 24 inches. The depth of the refrigerator with handles (27 11/16 inches) is deeper than the standard kitchen counter depth of 24 inches.

Q: QuestionDoes this refrigerator have a Sabbath Mode feature, and if so, how does it work?

• A:Answer Yes, this KitchenAid refrigerator has a Sabbath Mode feature. To activate it, press and hold the Sabbath button on the dispensing or internal controls for 3 seconds. This mode disables the automatic lights, alarm tones, and ice and water dispenser while maintaining cold temperatures. To fully activate Sabbath Mode, you must also turn off the ice maker.

Q: QuestionWhat type of defrost system does this refrigerator use, and how does it ensure efficient operation?

• A:Answer This KitchenAid refrigerator uses an automatic defrost system. It employs sensors to continuously monitor and adjust temperatures in both the refrigerator and freezer compartments, ensuring optimal food preservation while maintaining efficient operation.

Q: QuestionSince this refrigerator is not garage-ready, what are the temperature limitations for its placement?

• A:Answer The provided information states that the refrigerator should not be installed in a location where the temperature can fall below 55°F (13°C).

Q: QuestionWhat is the purpose of the Max Freeze and Max Cool features, and how do they work?

• A:Answer The Max Freeze feature rapidly lowers the freezer temperature to -8°F for 48 hours to quickly freeze food. The Max Cool feature swiftly drops the refrigerator temperature to its coldest setting for 24 hours, ideal for chilling groceries or beverages. Both features automatically return to the previous temperature settings after their respective time periods.

Q: QuestionHow does the PrintShield Finish on this KitchenAid refrigerator help maintain its appearance?

• A:Answer The PrintShield Finish on the KitchenAid refrigerator resists smudges and fingerprints, making it easy to clean and maintain its appearance. The specialized coating for stainless steel can be effortlessly cleaned with just water and a soft cloth, eliminating the need for harsh cleaning products. This allows users to spend less time cleaning and more time enjoying their kitchen.

Q: QuestionDoes this refrigerator have an app compatibility feature, and if not, how do you control its settings?

• A:Answer This KitchenAid refrigerator does not have an app compatibility feature. Instead, it features an exterior electronic control panel with a smooth design and easy-to-use controls, allowing intuitive operation of the refrigerator.

Q: QuestionWhat is the product weight of this refrigerator, and how should I consider this during installation and handling?

• A:Answer The product weight of this KitchenAid refrigerator is 504 pounds. During installation and handling, it is crucial to use two or more people to move and install the refrigerator to avoid the risk of death or serious injury due to its top- heavy nature and the risk of tipping. All four leveling legs must also contact the floor to support and stabilize the full weight of the refrigerator.

Q: QuestionCan you explain the purpose and benefits of the Under-Shelf Prep Zone, including the included bakeware?

• A:Answer The Under-Shelf Prep Zone is a space-saving feature that utilizes unused space beneath the refrigerator shelves. It includes a 9"x13" baking sheet and cake pan, allowing users to store food prep, leftovers, or ingredients directly in the refrigerator. This feature is ideal for marinating, chilling desserts, or making focaccia.

Q: QuestionHow many external doors and drawers does this refrigerator have, and how does this design impact accessibility?

• A:Answer This KitchenAid refrigerator has 2 external doors and no external drawers. The 2-door design provides easy access to the refrigerator and freezer compartments, allowing for convenient organization and retrieval of food items.

Q: QuestionHow is the total storage capacity of 20.8 cubic feet divided between the refrigerator and freezer compartments?

• A:Answer The refrigerator compartment has a capacity of 13.5 cubic feet, while the freezer compartment has a capacity of 7.3 cubic feet.

Q: QuestionWhat are the electrical and plumbing requirements for this refrigerator?

Asked 1 year ago by Jackie.

• A:Answer Hello Jackie, please feel free to view the link to the Owner's Manual for more information on the electrical and installation requirements for this model. bit.ly/3wTB5az Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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