Questions & Answers

Q: QuestionHow do you change the filters for the water?

Asked 8 years ago by FilterChange.

• A:Answer Extremely easy. Cartridges go inside fridge, top right, inside a round tube that opens and closes with one hand. You simply insert the new filter in there and close. It is out of the way and hardly noticeable.

  Answered 8 years ago by VickyVerified Purchase

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Q: QuestionFrom the floor how many inches to the freezer handle ?

Asked 8 years ago by kent.

• A:Answer Please see pictures

  Answered 8 years ago by VickyVerified Purchase

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Q: Questionwhat is the width on this model

Asked 9 years ago by anna.

• A:Answer The width is 35.75 inches.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionIs it possible to use the water dispenser without a filter? The water from my line is already filtered, so I would rather not pay for additional filters.

Asked 9 years ago by realmadrid.

• A:Answer Yes, you can use the by pass knob included with the fridge.

  Answered 9 years ago by Nette

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Q: QuestionIs the black stainless steel matte or glossy? We are replacing our glossy model and want the same in a new one.

Asked 5 years ago by FijiBill.

• A:Answer Hello, Please contact the manufacturer for the answer to this question. Thank you

  Answered 5 years ago by Product Expert

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Q: QuestionDoes this refrigerator come with a water filter or does that have to be purchased separately? If I need to purchase....model number? Thank you.

Asked 6 years ago by Hazman.

• A:Answer Hello Hazman! The Refrigerator will come with a Water Filter. Thank you for your inquiry on our KitchenAid appliances.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionIs the white refrigerator a gloss finish or matte?

Asked 6 years ago by Jasper.

This question was asked about the related product: KitchenAid - 20 Cu. Ft. French Door Refrigerator with Interior Water Dispenser - White

• A:Answer Jasper, this KitchenAid® Refrigerator has a glossy finish. We hope this helps!

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionWhere is it manufactured?

Asked 8 years ago by Daytime.

• A:Answer Greenville, Ohio

  Answered 8 years ago by Whit1973Verified Purchase

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Q: QuestionIs this smudge proof/fingerprint protected???

Asked 9 years ago by Anonymous.

• A:Answer No stainless refrigerator (dishwasher, stove, etc.) is smudge/fingerprint proof. Some, like the Whirlpool monochromatic is "smudge resistant," but they all show fingerpints and smudges. Black stainless is the closest finish to being truly smudge proof.

  Answered 8 years ago by BradleyEugeneVerified Purchase

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Q: QuestionIs this model a Flat Front?

Asked 9 years ago by Scott.

• A:Answer Yes.

  Answered 8 years ago by FairYVerified Purchase

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Q: QuestionDoes this model come with the handles that have the red emblems on the ends of the handles? The rest of my Kitchenaid kitchen appliances do and I want to make sure the handle design is the same.

Asked 9 years ago by Johnnynero.

• A:Answer Yes

  Answered 9 years ago by Nette

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Q: QuestionThe handle on the freezer door is coming loose Where do you tighten the handle and with what type of tool

Asked 2 years ago by Rosey.

• A:Answer Underneath the handle where it attaches to the freezer, there is a hex screw. You can tighten it with a hex wrench.

  Answered 2 years ago by NathanHVerified Purchase

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Q: QuestionAre wheels/rollers on both the front and back of this refrigerator - 4 wheels total? I called Kitchenaid and was told yes, wheels on front AND back, but Kitchenaid responded to that same question here and said wheels on front only. Thx for clarification

Asked 2 years ago by Julie.

• A:Answer Hello Julie, we apologize for any confusion, there are 4 wheels on this model, KRFC300ESS. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: Questionlooking for replacement water filter

Asked 2 years ago by Jerseygirl.

• A:Answer Hello Jerseygirl, for model KRFC300ESS the water filter you are needing is EDR4RXD1. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWe want to purchase this refrigerator, but need to know the depth size of the outsideside of doors, so when the door opens it does not knock into our wall. We have to send one ordered back because it is 4 " instead of 2 " . Please help.

Asked 3 years ago by candice.

• A:Answer Closed it is 2”. Open, from the rubber it is 4”. See the picture.

  Answered 3 years ago by Happy2behomeVerified Purchase

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Q: QuestionDoes applying magnets to this fridge scratch this refrigerator?

Asked 4 years ago by Liz.

• A:Answer No scratches! We’ve had for 3-months and the ability to use magnets is a great feature. You do see finger prints!

  Answered 4 years ago by AudioBones1020Verified Purchase

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Q: QuestionI have a krfc300ess. Can the amount of water flowing into the ice maker be adjusted? Water pressure is a little low because of a reverse osmosis filter. I have done this in the past with previous refrigerators.

Asked 4 years ago by Shric.

• A:Answer Shric, The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 35 and 120 psi (241 and 827 kPa). If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa). If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa): If you have questions about your water pressure, call a licensed, qualified plumber.

  Answered 4 years ago by KitchenAidTeam

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Q: Questionwhat is the half circle in the back of the frig at the top? you can see it in diagrams. that thing is loud when frig kicks on and cant figure it out. like its going to take off. have had the frig just over a year. kitchenaid support is awful.

Asked 5 years ago by blondina.

• A:Answer Hi blondina, here is the link to the product help page and troubleshooting tool for your model. https://bit.ly/2OOIq5x If after trying the troubleshooting tool you are still experiencing issues, you can schedule service from the website or please feel free to reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDoes this Fridge make ice ?

Asked 5 years ago by Musiclover.

• A:Answer BestBuyShopper, yes, this Refrigerator does make ice.

  Answered 5 years ago by KitchenAidTeam

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