Questions & Answers

Q: Questionis the baskets in freezer wired or solid on this unit KRFC604fss

Asked 7 years ago by Anonymous.

• A:Answer The baskets in the freezer are solid and not wire.

  Answered 7 years ago by KitchenAidTeam

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Q: QuestionIs the front of the fridge curved or flat?

Asked 8 years ago by Mmnf.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Flat.

  Answered 7 years ago by DeniecejVerified Purchase

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Q: QuestionWhere can you store items like a gallon of milk? On the lower shelf but only if you retract the middle shelf, or on the lower shelf even without retracting the middle shelf? Would a gallon of milk fit in the side compartments in the door?

Asked 9 years ago by JaymusPajamas.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer I have to retract the shelf to store milk. The shelves can be slightly lowered and raised by turning the shelf holders to different positions, but I do not think it will change enough to fit milk without retracting the shelf above. If it did, then it it would barely fit.

  Answered 8 years ago by HamSandwichVerified Purchase

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Q: QuestionI have seen where you can switch out handles for a bronze color. Will I be able to do this with this model? KitchenAid 23.8 ft 36" counter depth Thank you

Asked 1 month ago by kezzell.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello! Model KRFC704FPS does not have the option for the bronze handles. We greatly apologize.

  Answered 1 month ago by KitchenAidTeam

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Q: QuestionMy unit was purchased in 2020 broke just the other day. No cooling of any kind. We already had the water dispenser paddle break and the ice machine break as well. Are this many issues typical of this model?

Asked 2 months ago by Greg.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

Q: QuestionAre there any brass handles from KitchenAid that fits this model?

Asked 4 months ago by Anonymous5.

• A:Answer Thank you for your inquiry about our KitchenAid appliances. The brass handles will not fit model KRFC704FBS.

  Answered 4 months ago by KitchenAidTeam

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Q: Questionwhere is it made

Asked 6 months ago by Anonymous.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hi, we understand the importance to our customers of purchasing products made in the U.S. KitchenAid Corporation currently has 9 manufacturing locations across the United States, and 80% of the products that sell in the U.S. are manufactured here in the U.S.

  Answered 6 months ago by KitchenAidTeam

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Q: QuestionFor the Kitchen aide refrigerator are there matching combination oven /microwave, dishwasher availble Krfc704fps?

Asked 7 months ago by Anonymous.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello, we currently do not have any Combination Wall Oven with the Fingerprint Print shield. We do have dishwasher's. You may view them at the link provided. https://shorturl.at/5ruFl. There is a difference between Fingerprint resistant and Stainless Steel, the fingerprint resistant will have a different protectant coat and finish on it. Thank you for your inquiry about our KitchenAid appliances.

  Answered 7 months ago by KitchenAidTeam

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Q: QuestionWhy doesn't best buy allow for leaving reviews on this product? Is it to avoid negative reviews on a bad product that they have high margins on?

Asked 7 months ago by Anonymous.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 7 months ago by KitchenAidTeam

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Q: QuestionCurrent kitchen aide model # is KRFC704FBS05. I want to replace the fridge with the exact same one. Is model #KRFC704FBS the same without the last 2 digits-05? Thx

Asked 11 months ago by Lam.

• A:Answer Hello, this would be the same model. Thank you for your inquiry about our KitchenAid appliances.

  Answered 11 months ago by KitchenAidTeam

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Q: QuestionCan the angle of the water dispenser be adjusted? It is angled outward and dribbles down the front of fridge.

Asked 1 year ago by Sheena.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello! Unfortunately, the water dispenser angle cannot be adjusted. We greatly apologize. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: Questionhight of freezer drawer?

Asked 1 year ago by js.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello! Please see the link for the available dimensions we have for this model. https://tinyurl.com/yp2m32t7 Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionWhy has my kitchenaid stop making ice ?

Asked 1 year ago by QUIRIN.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs the ice maker in door or inside refrigerator

Asked 1 year ago by Kevin.

• A:Answer In door. Attached are pictures

  Answered 1 year ago by dolphins13

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Q: QuestionWhat type of refrigerant or Freon does this take ?

Asked 2 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello! This model uses R600a Refrigerant. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionDoes this frig have a single coil or dual coil cooling system?

Asked 2 years ago by DavidS.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

Q: QuestionHi I just got my fridge yesterday the booklet says temperature settings should be fridge 37 3 / freezer 0 -18 it doesn’t seem to hold those temps or allow setting them? Also where is the water filter? My old one kitchen AID had it in the upper right ?

Asked 2 years ago by QUIRIN.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello QUIRIN! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionI purchased this unit. The doors open to wide and hit my wall. Can you limit the doors from opening all the way out?

Asked 2 years ago by Fridgedoor.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hi Fridgedoor. Unfortunately, you are unable to prevent the Refrigerator doors from opening all the way. We apologize for any frustrations you may have experienced.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs the height adjustable and if so can I get the ranges

Asked 2 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish

• A:Answer Hello! No, the height is not adjustable. We greatly apologize.

  Answered 2 years ago by KitchenAidTeam

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