“The installers just left my house and said they turned on the preheat to the upper and lower oven, set to 350 degrees. It’s been 2 hours and the oven still is not reaching 350 degrees. Did I get a defective oven?????”

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• Yes

  Answered by jlr66 2 years ago

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• Hello Yorkie01! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered by KitchenAidTeam 2 years ago

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