Questions & Answers

Q: QuestionHow far off the surface of the door does the handle stick out? Or asked another way, what is the total depth measurement of the handle?

Asked 1 week ago by Heyguys.

• A:Answer Thank you for your inquiry about our KitchenAid appliances. On model KDTS424SPS, the depth including the handle is 26.75" the depth excluding the handle is 24.5". Please let us know if you have any other questions we can assist with.

  Answered 1 week ago by KitchenAidTeam

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Q: QuestionIs "Black Ore" a matte or a glossy finish?

Asked 3 weeks ago by Dishy.

This question was asked about the related product: KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack and ProDry System, 44 dBA - Black Ore

• A:Answer Hello! Black Ore is a sophisticated, warm, matte metallic black appliance finish. Thank you for your inquiry about our KitchenAid appliances.

  Answered 3 weeks ago by KitchenAidTeam

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Q: QuestionDoes this model with the handle have the auto door open door feature to aid with dryinfg?

Asked 1 month ago by Anonymous.

• A:Answer Yes it does and it is a nice feature . The dishes were completely dry when I unloaded the dishes . Definitely worth the money . So quiet , it’s well insulated .

  Answered 2 weeks ago by Karaokelady1Verified Purchase

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Q: QuestionMy existing dishwasher has a panel to match our kitchen cabinets. Will they remove it and attach to this washer

Asked 1 month ago by Door.

• A:Answer Hello! Model KDTS424SPS is not a panel-ready dishwasher. We greatly apologize.

  Answered 1 month ago by KitchenAidTeam

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Q: QuestionDoes this dishwasher come with interior lighting

Asked 1 month ago by Ray.

• A:Answer No it does not.

  Answered 1 month ago by JoannDVerified Purchase

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Q: QuestionDoes the depth dimension include the handle?

Asked 1 month ago by Trees.

• A:Answer No it doesn’t include the handle when measuring .

  Answered 2 weeks ago by Karaokelady1Verified Purchase

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Q: QuestionTwo questions. Does it have a hard food dispenser? Does it need to be connected to a source of hot water?

Asked 1 month ago by Ferreloso.

• A:Answer It has a basket in the bottom that periodically needs to be cleaned. Dishwasher should ALWAYS be connected to HOT water.

  Answered 1 month ago by CharlesCVerified Purchase

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Q: QuestionDoes this dishwasher plug into an outlet or is it hardwired?

Asked 2 months ago by KatherineS.

• A:Answer Typically it is hard wired, our has a on/off switch on the wall for safety reasons, again, typically is left on there.

  Answered 1 month ago by CharlesCVerified Purchase

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Q: QuestionDoes this have child/control lock feature?

Asked 2 months ago by TwinMom.

• A:Answer Thank you for your inquiry about our KitchenAid appliances. There is no control lock/Child lock on model KDTS424SPS. We hope this helps.

  Answered 2 months ago by KitchenAidTeam

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Q: QuestionHow long is the normal cycle? Express cycle?

Asked 2 months ago by CycleDuration.

• A:Answer Normal is about 3 hours

  Answered 1 month ago by user742966Verified Purchase

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Q: QuestionDoes this dishwasher come with an insulation blanket, which is sometimes called a vibration blanket? There has been conflicting data about that. Also, is the top rack removable?

Asked 4 months ago by MrEd.

• A:Answer No mine did NOT come with an insulation blanket. And yes, the top rack is removable.

  Answered 1 month ago by Daisy17Verified Purchase

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Q: QuestionCan you turn off the automatic door open dry system if you prefer not to use it? Thank you

Asked 3 months ago by Angela.

• A:Answer YES!!! And with this model it’s pretty easy. It explains how to do it in the owner’s manual.

  Answered 1 month ago by Daisy17Verified Purchase

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