“Hello, I got this refrigerator on the 6th of April and today noticed the ice in the ice maker is melting and all the food in the freezer compartment is melting. What could be the reason? Is it normal?”

1-2 of 2 Answers

• Sounds like the compressor maybe going out or a fan issue. I would call for a repair since it’s under warranty.

  Answered by LeslieaB 3 months ago

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• Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.

  Answered by KitchenAidTeam 3 months ago

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