“My new KitchenAid Side by Side Built-in ice maker is not dispensing ice and makes a loud sound as the gears are trying to dispense ice. A new ice maker was sent to me but the same problem exists. How can this be fixed?”
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Hello Johnny, thank you for your review. We sincerely apologize for the concerns with your refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
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