A:AnswerHi vwlady, We recommend pulsing the ice several times using the chop button prior to selecting the puree button. It is very capable of making smoothies.
A:AnswerIt is not as noisy as a full size food processor. I use it all the time but I live in a private residence. I'm sure a tv would be a lot louder!!
A:AnswerHi tom, Thank you for providing feedback on your Food Chopper. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.