Questions & Answers

Q: QuestionDoes this unit come with the steam cook feature?

Asked 4 years ago by Nick.

• A:Answer Hi Nick, This model does not come with a steam cook feature we hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat is the clearance dimension from back of oven to wall? Thanks

Asked 4 years ago by Carmen.

• A:Answer Hi Carmen, for the complete list of dimensions for this KitchenAid - 30" Built-In Double Electric Convection Wall Oven, we would recommend viewing the Dimensions guide, found at: https://content.syndigo.com/asset/08f66566-9626-45e4-a31e-fe649a984f6d/original.pdf

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat is the width and the depth of the “channels” on the back left and back right of the oven that the flexible conduit can run down and along?

Asked 4 years ago by Kevin.

• A:Answer Deep enough for a single box to fit comfortably

  Answered 3 years ago by OvenmasterVerified Purchase

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Q: QuestionThis says unavailable. How do I order back order .?.?

Asked 4 years ago by Yellow.

• A:Answer Hello Yellow. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDoes this oven have proof

Asked 4 years ago by Proof.

• A:Answer Hello Proof. This KitchenAid® Double Wall Oven does have a proofing option.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhere does it indicate that the top oven is both microwave and oven as well?

Asked 5 years ago by Socal.

This question was asked about the related product: KitchenAid - 30" Built-In Double Electric Convection Wall Oven - Black Stainless Steel

• A:Answer Hi Socal, This model is not a microwave and oven it is only a oven on both upper and lower. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionMy opening is 49.750". Is there enough play to make that work?

Asked 5 years ago by Matt.

• A:Answer Hi Matt, The cutout height required for this unit is Cutout Height 50 1/4". We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionCan convection cooking be turned off in order to use conventional baking/cooking?

Asked 5 years ago by JRautio.

• A:Answer Hi JRautio, Yes this model allows to select either convection cooking or regular cooking. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDo electric double ovens need to be vented ? If so please explain.

Asked 5 years ago by Cowgirl.

This question was asked about the related product: KitchenAid - 30" Built-In Double Electric Convection Wall Oven - Black Stainless Steel

• A:Answer It is always best to open your windows when you use your oven to allow air to circulate in your room. This keeps everybody safe.

  Answered 5 years ago by Miles

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Q: QuestionDoes both ovens have just regular electric bake option or is one just convection cooking

Asked 5 years ago by linda.

• A:Answer Hi linda,both the ovens work on convection.Please visit https://bit.ly/35jUWQh for more information.Thank you for your inquiry on our KitchenAid appliances.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes it come with plastic feet to mount it higher?

Asked 5 years ago by Nate.

• A:Answer Hello Nate! There is feet available on this, per the Installation Instructions.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionAre there any other options for handles that are a little more standard. These handles stick out too far and are too modern looking.

Asked 5 years ago by Banker.

• A:Answer Hi Banker. Unfortunately, there are no other handles that are available for this KitchenAid® Oven.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat series is this?

Asked 5 years ago by Series.

• A:Answer 500ESS

  Answered 5 years ago by MedsVerified Purchase

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Q: QuestionHello, Is double oven suplied already assembeld one over another, or it has to be assembled in my house?? Can you share some pictures how it is delivered? Thank you Simon

Asked 5 years ago by America.

• A:Answer It comes assembled one oven over another. Very heavy, so get some help to install. Haven't installed my new one yet, but have the same double oven installed in the home we will be moving out of soon. Had the store install it.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: Questiondoes each oven have its own light switch? I noticed one review says the light turns own both ovens not individual switches. 30-inch double convection oven in white

Asked 5 years ago by Anonymous.

• A:Answer Both the upper and lower Oven lights will come on when the light function is selected.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat color is the inside? Love the blue on other models but the pics on this are not showing it.

Asked 5 years ago by Mopof2.

This question was asked about the related product: KitchenAid - 30" Built-In Double Electric Convection Wall Oven - Black Stainless Steel

• A:Answer Mine is blue

  Answered 4 years ago by Unhappy

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Q: QuestionAre the oven racks on roller mechanisms?

Asked 5 years ago by Kb.

• A:Answer The 300 series and 500 series both have one rack in each oven that is classified as Satin Glide

  Answered 5 years ago by MedsVerified Purchase

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Q: QuestionIs the double oven both convection and regular oven ???

Asked 5 years ago by Karan.

This question was asked about the related product: KitchenAid - 30" Built-In Double Electric Convection Wall Oven - Black Stainless Steel

• A:Answer Hello, Please see below for brand answers

  Answered 5 years ago by Product Expert

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Q: QuestionUnit is less than a year old. When oven is on and baking, with lights on, all lights dim and flicker. What should I do?

Asked 5 years ago by Girth.

• A:Answer Hello Girth, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.

  Answered 5 years ago by KitchenAidTeam

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