“My cooktop seems to cook too hot. For instance, simmer is way too hot and causes burning on bottom of pot. I have natural gas. I have tried all of burners too. Anyone have a solution or similar problem ?”

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• Are you using the downdraft when you cook? Putting the fan on always cools the flame. Also , i think you can adjust the size of the flames on the burner with a screwdriver. Call KitchenAid

  Answered by TheCat 7 years ago

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• I have a similar problem with some pots—especially stainless clad pots. I move those pots slightly away from center of flame to resolve that problem. I don’t appear to have as much a problem with enameled cast iron pots. Turning on exhaust fan may also help.

  Answered by Magellan 7 years ago

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• DET, we would recommend contacting KitchenAid Customer Service at 1-800-422-1230 between 8am-8pm EST Monday through Friday.

  Answered by KitchenAidTeam 6 years ago

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