Questions & Answers

Q: QuestionCan the range hood lights be replaced as a do it yourself rather than a technician?

Asked 1 year ago by HoodFinder.

• A:Answer This model Vent Hood uses LED light module W11109591. We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this include a damper? The Best Buy specs say no but it looks like there is one in the pictures of the installation instructions online, but maybe that's a different model. Thanks

Asked 1 year ago by PalmHarbor.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello, it does include the damper. The back draft dampers are already installed.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs the range hood ducted?

Asked 2 years ago by Mizzou.

• A:Answer Hello, This Range Hood, model KVUB400GSS, is factory-set for vented installations through the roof or wall, however a Recirculation Kit (W10490330) can be purchased if desired. Please see the Owner's Manual for additional information. https://tinyurl.com/3pp64vn6 Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWhat is the sone rating on the lowest speed and highest speed of this unit?

Asked 2 years ago by LoriG.

• A:Answer Hello LoriG! The Sound Max Speed (Sones) 7 1/2, Sound Max Speed (dB(A) 68.1, Sound Min Speed (Sones) 1.3 and Sound Min Speed (dB(A) 44.1. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionMy hood was installed but does not seem to be functioning properly as shouldn’t it be pulling up from vents. It literally sounds loud but doesn’t pull up anything. Do you need to open vents???

Asked 2 years ago by Mariposa.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello Mariposa. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: Questiondoes this hood work with a Kitchen Aid 30 in. 4.1 cu. ft. Smart Commercial-Style Gas Range?

Asked 2 years ago by djstamos.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello djstamos, we would be happy to assist you further, can you please provide the model number of the range you are interested in? We would be happy to review this further.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionI have an 8 inch round vent opening in the ceiling. Are there adapter parts for going from 6 inch to 8 inch?

Asked 2 years ago by Nancy.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hi Nancy, A 6" (15.2 cm) round vent system is needed for installation (not included). The hood exhaust opening is 6" (15.2 cm) round.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionThe fan button just cracked as I was pressing to turn it off and now it won’t work at all. What can I do to fix it?

Asked 3 years ago by Candace.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Thank you for sharing your experience with us, Candace. We apologize for the concerns that you are experiencing with your Range Hood, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3xaaZgi or Twitter @KitchenAidCare. We look forward to speaking with you.

  Answered 3 years ago by KitchenAidTeam

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Q: Questioncan this model be mounted over an island mounted in ceiling? i didnt see any pics from behind

Asked 3 years ago by mark.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello Islandmount, this model is a 30" Wall-Mount, 3-Speed Canopy Hood, this model does not mount over an island. We would recommend looking into our Island-Mount Canopy Hoods.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionCan this be mounted under a cabinet?

Asked 3 years ago by Andy.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello Andy. Please visit https://bit.ly/3PZVH4W and refer to page 4 for more information regarding the location requirements.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionAre the Lights LED Or Halogen? The specs say LED but the manual on the Kitchenaid website say Halogen, thanks.

Asked 4 years ago by Mike.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello Mike, this model has both LED and Halogen. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHi can the vent pipe be reduced to a 4 inch vent pipe?

Asked 4 years ago by Larry.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Physically yes but you’ll reduce flow substantially which isn’t much to begin with at 400 CFM

  Answered 3 years ago by BGinTheDVerified Purchase

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Q: QuestionI have high ceilings. Does this model come with a longer "neck" or stack or whatever its called?

Asked 4 years ago by Ljohns.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hi Ljohns, there is an extension kit available: EXTKIT12HS Here is the link to that item: https://bit.ly/3rybZJg We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs this unit use an outlet or is it wired ?

Asked 4 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hi! You can do either with this Range Hood. There is an optional power cord kit available. Here is the link to the Installation Guide for this model. You will find that information on page 8 https://bit.ly/3FSM0ka We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionPrice of hood and reculater kit?

Asked 4 years ago by Anonymous.

• A:Answer Hello Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionI cannot find sones for this product. Can you tell me what sones are for this product please.

Asked 4 years ago by MT.

Q: QuestionWhen will this be back in stock I need really bad or can It be ordered from somewhere else and shipped

Asked 4 years ago by Farmer.

Q: QuestionWhat is thickness or physical height of unit below cabinet?

Asked 4 years ago by Wave.

Q: QuestionDoes the hood come with one or two fans? Thanks…

Asked 4 years ago by Cooki.

• A:Answer Hello Cooki! This Range hood comes with one fan. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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