A:AnswerHi susiehopper, you will need to measure the opening you have and not the product itself. Then you can have a look at the "installation instructions" for the new model, linked here: https://bit.ly/37XIsy0 just go to the "location requirements" section. It will give you the cutout dimensions. You can also reach out to us at 1 (800) 422-1230 M-F 8 AM to 8 PM ET and we would be happy to email you the documentation for the model you are replacing. We hope this helps!
A:AnswerThe 20,000 BTU burners have a power range and a simmer range. As you say, would only be a simmer for large pots, need to use the 9,000 BTU burner for delicate sauces
A:AnswerHello, this can be converted to LP. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
A:AnswerSandy, there is not an indicator on the knobs. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
A:AnswerChris, It is recommended that a 600 CFM (17.0 m3/hr) or larger range hood be installed above the cooktop. We hope this helps. Thank you for your inquiry on our KitchenAid appliances.
A:AnswerHi Aj,Please reach out to Best Buy Customer Care at 1-888-237-8289 for information about return policy.We apologize ,we donot have a Black stainless steel model.Please visit https://bit.ly/2OTDUPq for more information.Hope this helps.
A:AnswerThis is in response to an old post, but since it looks like several people have asked, and we also questioned, whether a gas regulator was included, we wanted to reply that a regulator was in fact included with our cooktop. It was just easy to overlook. The regulator was shipped in a cavity in the underside of the packing styrofoam below the cooktop. We almost threw it out with the packing material. Try turning the bottom foam over, and look in the corner.
A:AnswerInstall manual, Page 5, Parts Supplied, Parts needed: no mention of regulator.
Page 9, "Gas pressure regulator: "The gas pressure regulator supplied with this cooktop must be used."
There is no regulator attached to the gas inlet pipe as shown in the diagrams.
I guess it was attached at one time but was removed. How do I get a replacement?