Questions & Answers

Q: QuestionHow long is the power cord?

Asked 6 years ago by Tomc.

• A:Answer Tomc, the power cord is about 4 feet long. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances!

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionHow many BTU for complete unit

Asked 6 years ago by Anonymous.

• A:Answer Please visit this link and click on the specifications section for the BTU ratings. https://www.bestbuy.com/site/kitchenaid-5-8-cu-ft-self-cleaning-freestanding-gas-convection-range-stainless-steel/6623425.p?skuId=6623425

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionDoes the liq propane conversion kit come this unit? Also can it be factory installed? thanks

Asked 6 years ago by Sonny.

• A:Answer Sonny, the conversion kit does come with this Range but would need to be installed by a certified installer upon delivery. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances!

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionIs the exterior smudge resistant?

Asked 6 years ago by Leticia.

• A:Answer No, this model is not fingerprint resistant.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhich is easier to keep clean.....the stainless version or the black stainless version?

Asked 7 years ago by Jds.

This question was asked about the related product: KitchenAid - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas True Convection Range with Even-Heat - Black Stainless Steel

• A:Answer UH........ THE SAME?

  Answered 6 years ago by maxpowerVerified Purchase

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Q: QuestionDoes this model have a preheat countdown feature?

Asked 7 years ago by Joe.

• A:Answer more or less YES. it has a visual aid on the display that indicates where the preheat cycle is and sounds a tone when It thinks it hot

  Answered 6 years ago by JohnM

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Q: QuestionCan this unit be installed right next to a concrete wall? The wall is not flammable.

Asked 8 years ago by Flyoverstateofmind.

• A:Answer Hello Flyoverstateofmind! We are providing a link to the Installation Instructions. This will advise the proper instructions for installation on this model. https://bit.ly/2TuLfpv

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionThe grid for the burner, does come with additional grid so I can cook Wok on top of it?

Asked 8 years ago by Jling.

• A:Answer No

  Answered 6 years ago by Hanna

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Q: QuestionIs there a visual indication that the preheat cycle has been completed? A beep is only good if you happen to be within earshot when it completes.

Asked 8 years ago by MarkC.

This question was asked about the related product: KitchenAid - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas True Convection Range with Even-Heat - Black Stainless Steel

• A:Answer Yes, it also has a written notice to insert food now.

  Answered 6 years ago by Ostergren

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Q: QuestionIs the cooktop stainless steel?

Asked 9 years ago by Suzanne.

• A:Answer Yes but scratches very easily

  Answered 7 years ago by Renee

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Q: QuestionDoes the white model actually have stainless handles and knobs as it appears to?

Asked 1 month ago by Jackaay.

• A:Answer Thank you for your inquiry about our KitchenAid appliances. For model KFGG500EWH the handle and knobs will be Stainless Steel.

  Answered 1 month ago by KitchenAidTeam

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Q: QuestionWhat do i do if my griddle did not come with my range

Asked 4 months ago by Dustin.

This question was asked about the related product: KitchenAid - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas True Convection Range with Even-Heat - Black Stainless Steel

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 4 months ago by KitchenAidTeam

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Q: QuestionWill a small round pot be sturdy on the grates

Asked 6 months ago by Tug.

• A:Answer Hello, yes, a small round pot should work fine with this model. Thank you for your inquiry about our KitchenAid appliances.

  Answered 6 months ago by KitchenAidTeam

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Q: QuestionPropane powered?

Asked 1 year ago by Kevin.

• A:Answer Hello. Please visit https://tinyurl.com/yvnh3yxn to view gas requirements for this model Range. We hope this information is helpful.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this oven have bread dough proofing?

Asked 1 year ago by mike.

• A:Answer Hello, yes it does have an option for bread proofing.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionStove top covers for 5 burner stove.

Asked 1 year ago by lucky.

• A:Answer Hello, this is something we do not offer. We do apologize.

  Answered 1 year ago by KitchenAidTeam

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Q: Questiondoes this match the kitchen aid stainless steel fridge

Asked 1 year ago by jess.

• A:Answer Hello, The tone of the Stainless Steel depends on the direction the grains are going so there is a chance it could have a different tone. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this model have a LP (propane) conversion kit or is one available?

Asked 1 year ago by GG.

• A:Answer Yes

  Answered 1 year ago by RobertCVerified Purchase

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Q: QuestionSpecs show product depth to be 29 7/8" and but then also 27 3/4" depth with handle. What is the depth with handle, exactly??

Asked 1 year ago by LTEX.

• A:Answer Hello, for model KFGG500ESS, the Depth Closed Excluding Handles(IN,inches) is 25 7/16" and the Depth Closed Including Handles(IN,inches) is 27 7/8. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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