Questions & Answers

Q: QuestionI feel like the batteries are dying very quickly in this lock. When I first installed it the beeping was loud and you could hear it with the push of each button and now even with new batteries its still quiet. Anyone else have this problem?

Asked 8 years ago by monticka2.

• A:Answer Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.

  Answered 8 years ago by Kwikset

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Q: QuestionDoes this particular lock work with Evertrust Security service

Asked 9 years ago by Msrose.

• A:Answer For Kwikset Model: 99100-044 lock compatibility, Please contact Evertrust Security service for a list of compatible locks to the controller.

  Answered 9 years ago by Kwikset

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Q: QuestionWhere can I purchase a matching door handle?

Asked 9 years ago by Dreg.

• A:Answer For Kwikset Model: 99100-044 matching door handle may be purchased at a local home improvement special order counter.

  Answered 9 years ago by Kwikset

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Q: QuestionI have ADT Pulse (in the latest version with Z Wave Technology) After speaking with ADT twice, I've received two different answers. Can you confirm the Kwikset 910 SmartCode Touchpad is compatible with ADT Pulse?

Asked 9 years ago by Anonymous.

• A:Answer You will need a ZWave version of this lock. This ITEM is ZeeBee which is similar but will not work. They offer a 910 Smartcode in ZWave just need to search for it.

  Answered 9 years ago by RyanZ

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Q: Questionchange the batteries on the 910 smartcode

Asked 9 years ago by chila714.

Q: QuestionWill this work with Vivint?

Asked 8 years ago by JoshV77.

• A:Answer Kwikset Model # 910 SmartCode Touchpad Electronic Deadbolt Lock includes the z-wave chip and is compatible with the Vivint system.

  Answered 8 years ago by Kwikset

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Q: QuestionSo the 910 Keikset Smartcode cannot be accessed remotely via the XFINITY home app.

Asked 9 years ago by Anonymous.

• A:Answer Correct, the alarm will only recognize the 914

  Answered 9 years ago by CPIV

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Q: QuestionDoes this model (910) integrate with XFINITY home? Or is it only the 914?

Asked 9 years ago by NeedNewLocks.

• A:Answer Only the 914 - I am currently returning the 910.

  Answered 9 years ago by CPIV

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