“If I buy this can I return it if it doesn't fit me right? There are no dealers around me to try it out first. Would I need to pay return shipping ?Also, what about servicing it??”
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Hi Casey! We completely understand wanting to make sure an eBike is the perfect fit for you before making a commitment. That’s why we have a Rent & Buy map on our website where you can find shops that allow you to test ride our brand, though a fee might apply. If you decide to purchase without a test ride, just reach out to Best Buy's customer service for information on return policies, as fees may apply. For any servicing needs, don’t hesitate to contact Lectric eBikes directly; our team can help connect you with certified partner shops in your area. If you have any other questions, we’re here to help!
Sorry, there was a problem. Please try again later.Regarding servicing, I did ask a bike shop near me. They said they can service the bike but won’t touch the electrical systems. So things like, checking the brakes, derailleurs are things that they’ll do. This might be a per bike shop basis so I’d ask a local bike shop near you. I don’t get what you mean by fitting you. But any questions regarding the bike itself could probably be answered by a lectric representative. They respond rather quick and maybe they may have a bike shop near you that partners with them.
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