“What should we do if ours doesn’t light without manually lighting it?”
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Actually we disconnected and reconnected the gas tank and it works fine now! Thanks
Sorry, there was a problem. Please try again later.Dear customer, We are sorry to hear that you had an issue with the lighting of this unit. Our customer care department can be reached at +1-800-379-2185 or email at [email protected](Their offices are open Monday - Friday 8AM - 4PM PST.) and is always happy to walk through troubleshooting your fire pit to make sure you have the best experience possible.We are committed to making every customer feel satisfied with our products.
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