“Frozen randomly --- I just bought this Lenovo Chromebook yesterday, but it has frozen a few times already. Each time after freezing, it would restart though. Should I go exchange for another one? Thanks in advance!”

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• Try a reset of your Chromebook. Here is a link to instructions for doing this: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686. \

  Answered by Lenovo Product Expert 6 years ago

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• I would recommend bringing it back to where you purchased it from because it shouldn’t be freezing like that!

  Answered by Samantha 6 years ago

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