“Frozen randomly --- I just bought this Lenovo Chromebook yesterday, but it has frozen a few times already. Each time after freezing, it would restart though. Should I go exchange for another one? Thanks in advance!”

Asked by Ping 6 years ago

1-2 of 2 Answers

Try a reset of your Chromebook. Here is a link to instructions for doing this: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686. \
Answered by Lenovo Product Expert 6 years ago
Sorry, there was a problem. Please try again later.
I would recommend bringing it back to where you purchased it from because it shouldn’t be freezing like that!
Answered by Samantha 6 years ago
Sorry, there was a problem. Please try again later.