“The wifi keeps dropping the connection to the internet. Can I install something to help fix this?”
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Go to the Lenovo Website and look for drivers. Once there let Lenovo automatically detect your computer and it will search what needs updated. I would recommend signing up at the Lenovo website. If you are dropping the WiFi connection you should check into also resetting your modem and router. If they are all-in-one or separate it is simple. Just unplug the power cable and the LAN Ethernet cable. Leave them unplugged for 30-45 seconds. Plug them back in and wait on the system to restart. This will give you a new IP address and a new connection.
Sorry, there was a problem. Please try again later.This issue may be software based. Be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers, including the drivers for WiFi, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
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