“Is it normal for the computer to just shut off? It won't turn on anymore!”

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• No, this is not normal. Try this first . Unplug the computer then hold the power button down for 60 seconds then release and wait another 30 seconds then hold the power button again for 60 seconds . Now plug in the computer and try to start it . If this doesn't help, we recommend you call Lenovo Tech Support at: 877-453-6686.

  Answered by Lenovo Product Expert 5 years ago

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